Jennifer Ribeiro
Springfield,MA
Summary
High-performing supervisor with over 17 years of experience delivering successful improvements for business operations, profitability and team development. Resourceful project manager and compliance specialist to thrive in fast-paced and changing environments. Dedicated to sustaining operational accuracy and delivering results for optimal profitability. Knowledgeable professional with several years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents.
Overview
17
17
years of professional experience
Work History
Manager of Operations
Target
Windsor, CT
01.2025 - Current
- Analyzed operational data to identify trends, making data-driven decisions to improve performance.
- Hired and onboarded team members to meet immediate and expected demand.
- Collaborated with other managers across the organization to develop strategies that support overall company objectives.
- Improved morale and management communication by creating employee recognition and rewards practices.
- Planned delivery routing, team workflows, and promotional initiatives.
- Built strong operational teams to meet process and production demands.
Supervisor of Operations
Cartamundi
East Longmeadow, MA
04.2021 - Current
- Implemented policies and standard operating procedures and managed quality, customer service and logistics.
- Planned daily operational strategies, including delivery routing, team workflows and promotional initiatives.
- Disseminated safety information and monitored employee compliance with regulatory and organizational policies.
- Recruited, hired, and trained crew members on application of projects, customer relations, and customer service.
- Reviewed daily financial reports and reconciled accounts to keep information current and accurate.
- Aided senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements.
- Performed staff management, task allocation, and materials coordination duties to surpass business goals.
- Inspected production areas to identify and correct unsafe or unauthorized practices.
- Built strong operational teams to meet process and production demands.
Supervisor of Factory Operations
Gregory Manufacturing
Holyoke, MA
02.2008 - 04.2021
- Examined final products for conformance with quality and design standards.
- Set up and tended equipment with machine operators to complete runs.
- Sorted and packaged products to prepare for processing or shipment.
- Troubleshot equipment problems to repair or report diagnostics.
- Delegated tasks to multiple employees while maintaining efficient workplace.
- Trained, mentored and supported high-performing team, providing regular performance review, feedback and coaching in deficient areas.
- Trained, developed and counseled employees to develop high performing team.
- Read and interpreted work order specifications and information to plan, schedule and carry out jobs effectively.
- Met other supervisors and business leaders to plan and guide workflow and operations.
- Supervised, trained and evaluated over 30 employees in 1 industry.
Education
High School Diploma -
Putnam
Springfield, MAHolyoke Community College
Holyoke, MASkills
- Contract review and recommendations
- Solutions development
- Planned equipment constraints
- Performance reporting
- Staff training and development
- Systems implementation
- Workforce training
- Incidents management
- Quality assurance controls
- Logistics coordination
- Policy implementation
- Team leadership
- Effective communication
- Operational strategy
- Supply chain management
Timeline
Manager of Operations
Target
01.2025 - Current
Supervisor of Operations
Cartamundi
04.2021 - Current
Supervisor of Factory Operations
Gregory Manufacturing
02.2008 - 04.2021
High School Diploma -
Putnam
Holyoke Community College
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