Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Personal Information
Timeline
Generic

Jennifer Richman

Kennewick,WA

Summary

Motivated and compassionate individual with a strong passion for assisting others seeks opportunities in the administrative/collection agent field at any level. Open to relocation for the right position. Committed to providing exceptional customer service and utilizing excellent organizational skills to contribute to the success of a dynamic team. With a genuine desire to make a positive impact, dedicated to delivering top-notch support and fostering strong relationships with clients. Ability to effectively manage tasks and prioritize responsibilities ensures efficient operations and seamless workflow. Seeking a challenging role to leverage expertise in administrative tasks, customer service, and organizational abilities to drive success for both the company and its clients.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Collections Specialist

Washington Collectors
09.2022 - Current
  • Make collecting calls
  • Collect debts from consumers
  • Answer phones
  • Computer experience

Front Desk Receptionist

The Blind Guy
04.2022 - Current
  • Answer phones
  • Schedule appointments
  • File documents

Hostess

Sterling's on the River
11.2021 - 07.2022
  • Greet guests
  • Cash handling experience
  • Seat guests

Weekend Manager

Purely Storage
12.2020 - 08.2021
  • Rent storage units
  • Answer phones
  • Collection calls

Receptionist

Columbia Center Executive Suites
10.2020 - 02.2021
  • Answer phones
  • Great guests
  • Computer experience

Housekeeper

Courtyard by Marriott
01.2019 - 01.2020
  • Change linens
  • Take out trash
  • Vacuum

Bartender/Food and Beverage Manager

The Crazy Moose Casino
06.2004 - 04.2016
  • Prepare drinks
  • Serve food and beverages
  • Cash handling experience

Education

Medical assisting - Medical Assisting

Charter College
Pasco, WA
07.2019

Medical billing - Medical Billing & Coding

Columbia Basin College
Pasco, WA
07.2006

Skills

  • Medical Coding
  • CPT Coding
  • Medical Billing
  • Bartending
  • ICD-10
  • Host/Hostess
  • Medical Records
  • Medical Receptionist
  • Medical Scheduling
  • ICD-9
  • Medical Office Experience
  • POS
  • Clerical Experience
  • Cash Handling
  • HIPAA
  • Medical Terminology
  • Serving Experience
  • Banquet Experience
  • Cleaning Experience
  • Anatomy Knowledge
  • Data Entry
  • Experience Administering Injections
  • Patient Care
  • Medical collection
  • Phone etiquette
  • Customer service

Accomplishments

Studying to become peer support help for the community and volunteer my time when available

Certification

Food Handler Certification

Personal Information

  • Willing To Relocate: Anywhere
  • Authorized To Work: US for any employer

Timeline

Collections Specialist

Washington Collectors
09.2022 - Current

Front Desk Receptionist

The Blind Guy
04.2022 - Current

Hostess

Sterling's on the River
11.2021 - 07.2022

Weekend Manager

Purely Storage
12.2020 - 08.2021

Receptionist

Columbia Center Executive Suites
10.2020 - 02.2021

Housekeeper

Courtyard by Marriott
01.2019 - 01.2020

Bartender/Food and Beverage Manager

The Crazy Moose Casino
06.2004 - 04.2016

Medical assisting - Medical Assisting

Charter College

Medical billing - Medical Billing & Coding

Columbia Basin College
Jennifer Richman