Jennifer Richter
Littleton,CO
Summary
Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.
Overview
7
7
years of professional experience
Work History
Medical Assistant
Lone Tree Family Practice
09.2020 - 01.2024
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Back Office Lead Medical Assistant
AFC Urgent Care
Denver, CO
06.2017 - 03.2020
- Triaged incoming calls for provider to determine callers' needs for immediate appointments or scheduled visits.
- Precepted newly hired medical assistants to train each on office procedures and important tasks.
- Documented patient information in EMR and prepared paperwork for medical staff.
- Monitored office procedures to correct problems and implement proactive improvements for better patient flow.
- Streamlined patient discharge process with clear instructions on at-home care plans, follow-up appointments, or medication regimens.
Education
No Degree - Phlebotomy
Denver Phlebotomy Training
Aurora, CO08-2021
Nursing
Pima Medical Institute
Aurora, CO05-2020
Skills
- HIPAA compliance
- Patient scheduling
- Medical terminology knowledge
- EMR / EHR
- Patient-focused care
- Phlebotomy
- Clinical documentation
- Procedure assistance
- CPR
- Immunization administration
- Sterilization techniques
- Emergency response preparedness
Data entry
Reliable team player
Specimens collection and processing
Insurance verification
Appointment setting
Professionalism and ethics
Patient flow management
Adaptable
Conflict resolution
Medical equipment operation
Certification
- Basic Life Support (BLS) - American Heart Association.
- Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA).
- Certified Phlebotomy Technician (CPT) - National Healthcare Association (NHA).
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Medical Assistant
Lone Tree Family Practice
09.2020 - 01.2024
Back Office Lead Medical Assistant
AFC Urgent Care
06.2017 - 03.2020
No Degree - Phlebotomy
Denver Phlebotomy Training
Nursing
Pima Medical Institute
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