Jennifer Ricketts-Wegmann
Washington
Summary
Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Overview
39
39
years of professional experience
Work History
Spirit Airlines Flight Attendant
Spirit Airlines Inc.
Detroit
01.2016 - 05.2026
- Ensured passenger safety through consistent adherence to safety protocols and procedures.
- Facilitated efficient and courteous boarding and deplaning for passengers.
- Ranked as top salesperson in credit card promotions, enhancing customer engagement.
- Provided in-flight service, including food and beverage distribution, to enhance
- passenger experience.
Sales Associate Supervisor
Kohls Corp
Washington
10.2011 - 07.2025
- Supervised daily operations and maintained store standards for customer satisfaction.
- Trained and mentored new sales associates on company policies and procedures.
- Collaborated with management to develop effective sales strategies and initiatives.
- Resolved customer inquiries and complaints to enhance the shopping experience.
- Oversaw cash handling processes and ensured accurate transactions at checkout.
Family Independence Case Manager
State of Michigan
Warren
04.1987 - 12.2015
- Developed individualized service plans to address client needs and goals.
- Coordinated with community resources to facilitate client support services.
- Conducted assessments to determine eligibility for public assistance programs.
- Monitored case progress and maintained accurate client records in databases.
- Provided guidance on rights and responsibilities regarding assistance programs.
- Facilitated workshops to educate clients on available resources and benefits.
- Advocated for clients' needs within state and local agencies for comprehensive support.
Education
Associate of Applied Science - Marketing Management
Macomb Community College
Warren, MISkills
- Safety procedures
- Operational compliance
- Customer satisfaction
- Conflict resolution
- Effective communication
Timeline
Spirit Airlines Flight Attendant
Spirit Airlines Inc.
01.2016 - 05.2026
Sales Associate Supervisor
Kohls Corp
10.2011 - 07.2025
Family Independence Case Manager
State of Michigan
04.1987 - 12.2015
Associate of Applied Science - Marketing Management
Macomb Community College