Jennifer Riggle
Bubba's Trucking
Louisville,KY
12
years of professional experience
Dynamic Office Administrative Assistant with proven expertise at Bubba's Trucking in managing dispatch schedules and enhancing communication. Skilled in data entry and verbal communication, I excelled in processing invoices accurately, improving operational efficiency, and ensuring organized documentation. Recognized for delivering exceptional service and maintaining high standards in a fast-paced environment.
Work History
Office Administrative Assistant
2 Years 11 Months- Managed dispatch schedules and coordinated daily communication between drivers and office staff.
- Processed invoices, bills of lading, and shipping documents with attention to accuracy.
- Answered phones and routed customer, driver, and vendor inquiries to proper contacts.
- Updated records in spreadsheets and filing systems to maintain organized office documentation.
Assistant Manager
6 Years 3 Months- Trained new team members on shop procedures, customer service standards, and workflow expectations.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Billing Assistant
2 Years 3 Months- Coordinated with attorneys to correct billing discrepancies and finalize invoices promptly.
- Responded to billing inquiries with clear explanations and timely account updates.
- Reviewed detailed matter records to verify rates, expenses, and billing compliance.
- Processed electronic invoices through client billing systems and resolved submission errors.
Education
High School Diploma
Skills
Data entry
Verbal communication
Microsoft office
Schedule management
Scheduling appointments
Billing and invoicing
File organization
Document scanning
Inventory management
Telephone reception
Timeline
Office Administrative Assistant
Bubba's Trucking
11.2023 - CurrentRead More
Assistant Manager
Stories Autobody Paint Supply
07.2017 - 10.2023Read More
Billing Assistant
Isaacs & Isaacs Law Firm
04.2015 - 07.2017Read More
Bullitt East High School
High School Diploma
Read More