Jennifer Ristucci

Medical Assistant

Orthopedic Foot and Ankle Center

10.2016 - Current

Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Performed medical records management, including filing, organizing and scanning documents.
Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Obtained and documented patient medical history, vital signs and current complaints at intake.
Explained procedures to patients to reduce anxieties and increase patient cooperation.
Counseled patients via telephone according to established guidelines and protocols, advising on provider-established plans of care.
Maintained accurate patient records, ensuring thorough documentation of triage assessments and treatment plans.
Developed strong rapport with patients through active listening skills, empathetic communication, and genuine concern for their wellbeing.
Obtained case history and gathered triage information to determine appropriate avenue for care.
Enhanced patient satisfaction by efficiently prioritizing and addressing urgent medical concerns in a timely manner.
Maintained a calm and professional demeanor during high-stress situations, effectively managing patient expectations and alleviating concerns.
Scheduled appointments for patients not requiring emergency services but needing examination from provider and consulting directly with provider.
Provided compassionate care for patients experiencing acute symptoms, offering emotional support and comfort during stressful situations.
Advised patients on pre- and post-operative instructions, medication administration and symptoms indicating emergency care.
Improved patient satisfaction by providing compassionate care and clear communication during triage process.
Worked effectively in fast-paced environments.
Self-motivated, with a strong sense of personal responsibility.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Adaptable and proficient in learning new concepts quickly and efficiently.
Learned and adapted quickly to new technology and software applications.
Developed and maintained courteous and effective working relationships.
Enhanced patient satisfaction through timely and compassionate care, assisting in various orthopedic procedures.
Educated patients on postoperative care instructions, resulting in fewer complications and faster recoveries following surgical procedures.
Prepared patients for surgeries by thoroughly reviewing preoperative instructions, addressing any concerns or questions they may have had.
Taught patients about medications, procedures, and care plan instructions.
Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
Applied casts and splints, educated patients on cast care and postoperative protocols, dispensed durable medical equipment such as braces, boot-walkers and night splints.
Set up and assisted physician's with minor office procedures.
Suture removal
Referrals
Appointments
Triage

Medical Assistant

RH Bracken, D.O.

09.2024 - 09.2024

Rooming patients, taking vitals, assisting in surgical procedures, scheduling surgeries/post-operative appointments, removal of sutures/staples, scheduling diagnostic testing and preoperative testing, calling in prescriptions and triage.

Medical Assistant

Diane Tallo, M.D. & Associates

06.1999 - 09.2024

Rooming patients, taking vitals, venipuncture, IV growth hormone stimulation test, injections, scheduling diagnostic procedures, administer EKG, calling in prescriptions, scheduling, triage, diabetic education, administer finger sticks, administered breathing treatments (Med Nebulizers), insurance/doctor referrals.

Medical Assistant

Edward T. Arcy, D.O.

10.2024 - 08.2024

Scheduled consultations, explained patient procedures, assisted with patient procedures, prepared charts, called in prescriptions, rooming patients, taking vitals, removal of sutures/staples and assisting in surgical procedures.

Medical Assistant

Nina Deep, M.D. Aesthetics

05.2024 - 08.2024

Scheduled consultations, explained patient procedures, assisted with patient procedures, prepared charts, and called in prescriptions.

Summary

Overview

Work History

Medical Assistant

Medical Assistant

Medical Assistant

Medical Assistant

Medical Assistant

Education

Practical Nursing Degree - Practical Nursing

Diploma of Medical Assisting and Certification -

Diploma of Graduation -

Skills

Phone - Cellular

References

Timeline

Medical Assistant

Medical Assistant

Medical Assistant

Medical Assistant

Medical Assistant

Diploma of Medical Assisting and Certification -

Diploma of Graduation -

Practical Nursing Degree - Practical Nursing

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