Jennifer Martin
Columbus,OH
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Medical Assistant
Orthopedic foot and ankle center
Columbus , Ohio
01.2021 - Current
- Educated patients about medications, procedures and physician's instructions.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Operated x-ray and electrocardiogram (EKG) to administer diagnostic tests.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Collected samples from patients for laboratory testing purposes.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Changed dressings on wounds to prevent infection and check for healing.
Manager
Top Dog Daycare & Boarding
Columbus, OH
09.2008 - Current
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Coached, mentored and trained team members in order to improve their job performance.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Provided daily care for pets, including feeding, watering, and administering medication as per owner instructions.
- Kept detailed records of pet care activities, preferences, and any notable incidents.
- Developed individualized plans for each pet based on their specific needs and preferences.
- Scheduled and attended veterinary appointments, facilitating health check-ups and vaccinations.
- Developed and implemented customized training programs for dogs based on breed-specific behaviors and owner goals.
Education
Certified Medical Assistant
Fortis College
4151 Executive Pkwy Ste 120, Westerville, OH 4308101-2021
High School Diploma -
Huron High School
710 Cleveland Rd W, Huron, OH 44839-154605-2006
Skills
- Patient-focused care
- Patient-handling equipment
- EKG administration
- Phlebotomy
- Anatomy and physiology
- Medical terminology knowledge
- First aid
- Vital signs
- Cross-functional teamwork
- Complex Problem-solving
- Performance evaluations
- Staff training and development
- Time management
Certification
- Certified Medical Assistant
- Phlebotomy
- CPR Certification
- K9 CPR Certification
References
References available upon request.
Timeline
Medical Assistant
Orthopedic foot and ankle center
01.2021 - Current
Manager
Top Dog Daycare & Boarding
09.2008 - Current
Certified Medical Assistant
Fortis College
High School Diploma -
Huron High School
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