Jennifer Robinson
Redmond,WA
Summary
Entry-level Leasing Consultant with outstanding knowledge of rental agreement laws. Brings strong skill set and forward-thinking nature to property management markets. Organized and dedicated to property success. Always working to improving operations and solve problems. Highly proficient in building lasting relationships with prospects and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
3
3
years of professional experience
Work History
Temp Leasing Agent
InterSolutions
Redmond, WA
11.2023 - Current
- Increased client satisfaction by promptly addressing inquiries and providing accurate information about property features and amenities.
- Enhanced community visibility through strategic marketing initiatives, including online advertisements and open house events.
- Expedited the leasing process for prospective tenants by efficiently managing application paperwork and conducting background checks.
- Boosted occupancy rates by developing strong relationships with local businesses and promoting referrals.
- Maintained a high level of resident satisfaction by resolving maintenance requests quickly and professionally.
- Collaborated with maintenance staff to ensure timely completion of work orders, resulting in satisfied residents.
- Provided exceptional customer service when showing properties to prospects, leading to increased signed leases.
- Managed move-in process smoothly by coordinating schedules with new residents and ensuring all necessary documentation was completed accurately.
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
- Distributed and followed up on tenant renewal notices.
- Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Invited prospects to fill out application upon completion of property tour.
- Verified tenant incomes and other information before accepting lease applications.
Sales Representative
Dmoda Shoes
Toledo, OH
02.2022 - 11.2022
- Increased sales revenue by identifying and targeting high-potential accounts.
- Expanded customer base through cold calling, networking, and relationship building.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
Barista Manager
Totally Tea Toledo
Toledo, OH
06.2021 - 01.2022
- Enhanced customer experience by providing exceptional service and maintaining a clean, welcoming environment.
- Increased employee retention by implementing effective training programs and fostering a positive work culture.
- Streamlined daily operations through efficient scheduling, inventory management, and cost control measures.
- Boosted store sales by developing creative marketing strategies and engaging in-store promotions.
- Improved overall product quality through regular staff training on proper brewing techniques, equipment maintenance, and presentation standards.
- Promoted a safe working environment by enforcing proper use of equipment, identifying potential hazards, and addressing any issues quickly to prevent accidents.
Education
High School Diploma -
Bedford Virtual Academy
Lambertville, MI05.2021
Skills
- Prospecting Assistance
- Fair Housing Policies
- Business Processes and Procedures
- Property Tours and Inspections
- Local Market Conditions
- Lease Oversight
- Real Estate Knowledge
- Sales expertise
- Telephone and Email Etiquette
- Leasing and Sales
- Professional demeanor
- Conflict resolution
Languages
Spanish
Native or Bilingual
Timeline
Temp Leasing Agent
InterSolutions
11.2023 - Current
Sales Representative
Dmoda Shoes
02.2022 - 11.2022
Barista Manager
Totally Tea Toledo
06.2021 - 01.2022
High School Diploma -
Bedford Virtual Academy