Jennifer Rodriguez
Devine,TX
Summary
Efficient Payroll Administrator knowledgeable about managing payroll for up to 25 employees each period. Adept at reviewing and correcting records, processing payments and funding accounts. Ready to bring 4+ years of progressive experience to a new permanent role.
Overview
14
14
years of professional experience
Work History
Payroll Manager
Arreguin De Angel
Devine, TX
01.2017 - 03.2022
- Performed calculations in overtime, vacation and sick hours to provide accurate data to payroll processing database.
- Reviewed time records for 25 employees to verify accuracy of information.
- Calculated deductions and processed payroll for employees.
- Investigated payroll variances and employee claims to resolve discrepancies and balance financial records.
Provider Relations Representative
MCNA Dental
San Antonio, TX
01.2012 - 11.2016
- Fostered strong, positive relationships with key providers by coordinating, facilitating and leading partnership meetings and identifying on-site enrollment opportunities.
- Managed provider relations mailbox by triaging inquiries, facilitating resolution of incoming requests and forwarding requests to appropriate parties.
- Contributed to and enhanced audit processes to maximize quality management standards.
- Researched and resolved disputes, billing discrepancies and claims efficiently to maintain customer satisfaction, boosting satisfaction ratings 98%.
- Answered 60 provider inquiries per day via email, telephone and written correspondence.
Claims Representative
MMC Group
San Antonio, Texas
02.2008 - 11.2011
- Examined reports, accounts and evidence to determine integrity and accuracy of information.
- Worked productively in fast-moving work environment to process large volumes of claims.
- Followed up with customers on unresolved issues.
- Processed and recorded new policies and claims.
- Posted payments to accounts and maintained records.
Education
High School Diploma -
John Jay High School
San Antonio, TX05.2006
Skills
- Proactive and Focused
- Payroll Auditing
- Accounts Payable and Accounts Receivable
- Staff Recruitment and Hiring
- Submitting Tax Payments
- Check Processing
- Intuit QuickBooks
- Word Processing
Languages
Spanish
Native or Bilingual
Timeline
Payroll Manager
Arreguin De Angel
01.2017 - 03.2022
Provider Relations Representative
MCNA Dental
01.2012 - 11.2016
Claims Representative
MMC Group
02.2008 - 11.2011
High School Diploma -
John Jay High School
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