Jennifer Rodriguez
Bronx,NY
Summary
4+ years of experience working with adults experiencing mental health diagnoses. Experience in writing, conducting, and participating in research studies at John Jay College of Criminal Justice. Seeking research opportunities to expand skills while facilitating company growth.
Overview
4
4
years of professional experience
Work History
Medical Case Manager- Contract
Housing Works
New York, NY
03.2022 - 06.2022
- Coordinated and connected shelter clients who had been transferred to an isolation site, for approximately 14 days, to medical, mental health, and substance use providers.
- Processed paperwork as requested and ensured proper documentation.
- Generated and completed daily reports on intakes, discharges, and referrals.
- Built strong relationships with the medical team throughout the case management process.
Housing Case Manager
Spring Branch Community Health Center
Houston, TX
11.2021 - 03.2022
- Conducted assessment's with the homeless population and low-income families to determine their eligibility for housing services.
- Assisted low-income families in the process of applying for rental arrears assistance.
- Conducted home visits to assigned families.
- Provided information and connected client's to other services such as shelter, public assistance, and counseling.
- Attended online training's on housing, domestic violence, and counseling.
Housing Coordinator
Safe Horizon
Bronx, NY
07.2021 - 11.2021
- Attended online training's and workshops to build skills and knowledge on affordable housing.
- Provided information on affordable housing to colleagues and clients such as location and selection process.
- Determined client eligibility for affordable housing.
Case Manager
Safe Horizon
Bronx, NY
11.2018 - 07.2021
- Supported crime victims of domestic violence, sexual assault, robbery, stalking, and harassment through conducting client centered safety assessments and risk management planning.
- Provided information and connected crime victims to other programs for shelter, public assistance, counseling, and legal services.
- Assisted crime victims in filing claims for compensation through the Office of Victim Services.
- Assisted New York City Housing Authority residents in the process of emergency transfers and the Violence Against Women Act.
- Assisted victims of domestic violence with the process of filing for Family Offense Petitions.
Summer Intern
Instituto Español de Investigaciones Psiquiatricas
Madrid, Spain
06.2018 - 07.2018
- Greeted patients and assisted in the completion of diagnostic tests.
- Accompanied Dr. Rojas in the conversations with patients, gained knowledge about clinical psychology, and made an analysis with each patient’s situation.
- Gained fluency in Castellano.
Education
Bachelor of Arts - Forensic Psychology/Minor in Public Administration
John Jay College of Criminal Justice
New York, NY05.2018
Skills
- Computer Proficiency
- Leadership Skills
- Communication Skills
- Organizational Skills
- Bilingual in English and Spanish
- Documentation skills
Timeline
Medical Case Manager- Contract
Housing Works
03.2022 - 06.2022
Housing Case Manager
Spring Branch Community Health Center
11.2021 - 03.2022
Housing Coordinator
Safe Horizon
07.2021 - 11.2021
Case Manager
Safe Horizon
11.2018 - 07.2021
Summer Intern
Instituto Español de Investigaciones Psiquiatricas
06.2018 - 07.2018
Bachelor of Arts - Forensic Psychology/Minor in Public Administration
John Jay College of Criminal Justice
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