Jennifer Rodriguez
Bennett,United States
Summary
Detail-oriented Administrative Assistant with a Bachelor of Science in Psychology and extensive experience in office management, client support, and process coordination. Skilled in handling confidential information, managing scheduling, payroll, and records with accuracy and efficiency. Recognized for strong communication skills, bilingual proficiency in English and Spanish, and the ability to provide exceptional support to executives, staff, and clients. Adept at problem-solving, prioritizing tasks, and maintaining smooth office operations in both in-person and hybrid work environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Joy Life Counseling
Denver, CO
05.2025 - Current
- Managed multi-line phone system, routed calls, delivered messages to staff, and greeted visitors with professionalism.
- Maintained strict confidentiality of sensitive information and implemented secure filing and record-keeping systems.
- Provided exceptional customer service by promptly responding to client inquiries, addressing concerns, and fostering strong relationships.
- Performed accurate data entry and database management to ensure reliability of company information.
- Organized and maintained documents, including archiving outdated records for efficient retrieval.
- Coordinated office supply inventory, proactively ordering items to prevent workflow disruptions.
- Supported executive staff by scheduling meetings, coordinating travel, and preparing critical documents.
- Assisted with HR functions, including updating employee files, processing time-off requests, onboarding new employees, and facilitating orientation sessions.
- Optimized executive calendars by strategically scheduling appointments to prioritize tasks and minimize conflicts.
- Implemented a new CRM system to track client interactions, improving response times and client satisfaction.
- Supported recruitment processes by scheduling interviews and communicating with applicants, enhancing hiring efficiency.
- Managed employee records for new hires, transfers, terminations, job classification changes, and merit increases.
- Collaborated with insurance providers to manage claims processing.
- Generated daily billing reports to ensure accuracy and transparency.
- Managed payroll operations to guarantee timely employee compensation.
- Provided 20-minute consultations to patients, ensuring a professional and efficient experience
Paraprofessional
Aequor Healthcare Services
Aurora, CO
04.2023 - 05.2025
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Relieved classroom teacher during breaks and maintained order and structure in classroom.
- Monitored students on field trips, handling roll call, and group movement to keep youths safe in public settings.
- Helped teachers manage bus loading and unloading.
Behavioral Therapist
Key Autism Services
Denver, CO
10.2022 - 03.2023
- Helped teach important social, play and basic life skills such as personal hygiene management.
- Responded effectively to crisis situations and aggressive behaviors, skillfully mitigating conflicts with proven strategies.
- Collected session data to aid in treatment planning and assessment.
- Encouraged clients and family members to practice and use skills and strategies for confronting problems constructively.
- Documented patient information through analyzing data, interview notes and test results, and identified and diagnosed nature of clients' problems.
- Visited clients at home, school and other settings to leverage expertise and positively impact individuals' lives with skilled interventions.
- Implemented behavioral intervention plans created by clinical supervisors.
- Motivated clients to reach treatment goals and supported each through difficult situations and transitions.
- Gathered information about clients using observational techniques and interviews, case histories and other assessment methodologies.
- Recommended therapeutic action plans and treatments based on results from behavioral assessments.
- Maintained professional boundaries with parents and caregivers while building strong support networks to support treatment goals.
- Counseled individuals, groups and families to bring awareness of problems, deal with crisis situations and develop action plans.
- Implemented prescribed behavioral skills training to reduce problem behavior.
- Updated parents and caregivers on client progress to visualize client trajectory.
Teacher
The Goddard School Of Northfield
Denver, CO
02.2022 - 10.2022
- Worked cooperatively with other teachers, administrators and parents to help students reach learning objectives.
- Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Incorporated multiple types of teaching strategies into classroom.
- Planned and implemented integrated lessons to meet national standards.
- Promoted physical, mental and social development using classroom games and activities.
- Encouraged creative thinking and motivated students by addressing individual strengths and weaknesses based on standardized testing results.
- Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
- Held conferences with parents to address questions, discuss academic progress and encourage learning goals.
- Completed daily reports, meal count sheets and attendance logs.
- Implemented creative ways to foster curiosity for complex principles through hands-on learning and planned activities.
- Prepare and serve meals
- Teach one year old
Education
Bachelor of Science - Psychology
Metropolitan State University of Denver
Denver, CO12.2021
High School Diploma -
DCIS High School
Denver, CO05.2017
Skills
- Billing and payroll operations
- Daily log documentation & recordkeeping
- Professional email and correspondence
- Onboarding and training new team members
- Technical computer proficiency (Microsoft Office, CRM systems)
- Patient consultation and emotional support provision
- Management of chronic conditions and student health oversight
- Behavioral improvement strategies & social skills coaching
Administrative & Office Management
Client & Employee Support
- Support for special needs education
- Bilingual proficiency: English & Spanish
- Classroom instruction & lesson planning
- Supervising and supporting student and employee activities
- Implementing feedback mechanisms to improve performance
- Emergency response capabilities
- First Aid & CPR certified
Communication & Collaboration
Crisis & Safety Preparedness
Certification
- First Aid/CPR Certified
- PDIS Certification Level 3
Timeline
Administrative Assistant
Joy Life Counseling
05.2025 - Current
Paraprofessional
Aequor Healthcare Services
04.2023 - 05.2025
Behavioral Therapist
Key Autism Services
10.2022 - 03.2023
Teacher
The Goddard School Of Northfield
02.2022 - 10.2022
Bachelor of Science - Psychology
Metropolitan State University of Denver
High School Diploma -
DCIS High School