Summary
Overview
Work History
Education
Skills
Languages
Timeline
SalesAssociate

Jennifer Nicole Rodriguez Martinez

Jacksonville,FL

Summary

Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.

Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.

Overview

5
5
years of professional experience

Work History

Sales Associate

SUNCOM MOBILE
07.2023 - Current
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.

Sales Manager

Cell Touch Inc.
12.2020 - 07.2023
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Enhanced sales team morale and cohesion, organizing team-building activities and maintaining open communication channels.

Education

Associate of Science - Business Administration

Florida State College of Jacksonville
Jacksonville, FL
04-2027

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Cash handling
  • Flexible schedule

Languages

English
Spanish

Timeline

Sales Associate

SUNCOM MOBILE
07.2023 - Current

Sales Manager

Cell Touch Inc.
12.2020 - 07.2023

Associate of Science - Business Administration

Florida State College of Jacksonville
Jennifer Nicole Rodriguez Martinez
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