Jennifer Rome
Omaha,Nebraska
Summary
An experienced administrative and financial operations professional with 12+ years supporting accurate financial records, daily operations, and customer service and support. Have cultivated effective working relationships across the aviation, nonprofit, and corporate work environments. Proven ability to manage multiple priorities while maintaining client accuracy and confidentiality. Known for supporting a collaborative team approach and adaptability. Reliable and consistent in meeting deadlines and supporting organizational goals.
Overview
18
18
years of professional experience
Work History
Account Clerk
Midland Scientific
Omaha, Nebraska
03.2021 - Current
- Manage accounts payable email inbox and distribute invoices and documentation to appropriate departments
- Investigate and resolve supplier discrepancies involving pricing, quantities, and item errors
- Process customer invoicing based on supplier documentation
- Record and deposit checks and ACH remittances within the accounting system
- Communicate with customers regarding statement and invoice questions
- Maintain accurate financial records and ensure proper documentation of transactions
Customer Service Supervisor
Oracle Aviation, LLC
Omaha, Nebraska
01.2016 - 07.2020
- Supervised front desk operations and customer service staff at a busy aviation facility
- Served as PSI Testing Center supervisor and proctor for certification exams
- Coordinated daily operations for flight school scheduling and aircraft management
- Managed concierge services including hotel reservations, rental cars, and catering for pilots and guests
- Operated point-of-sale systems for fuel sales, instruction, aircraft rentals, and hangar services
- Monitored accounts and followed up on unpaid balances
- Provided daily customer support and coordinated communication across departments
Business Operations Assistant
The IDEA Center, Inc.
Manhattan, Kansas
03.2013 - 07.2015
- Managed bookkeeping functions including account reconciliation and financial tracking
- Processed payroll and maintained employee financial records
- Administered HR processes including onboarding, separation documentation, and personnel file maintenance
- Managed employee benefit enrollments and monitored HSA and retirement plan contributions
- Maintained PTO tracking system and ensured compliance with company policies
- Produced financial reports and data summaries for leadership
Administrative Assistant
Christ Fellowship Church of Tampa
Tampa, Florida
02.2011 - 07.2012
- Prepared financial reports and processed payroll for multiple ministries
- Managed weekly deposit counting and allocation
- Provided administrative support to senior leadership and ministry teams
- Created and distributed weekly bulletins and communication materials
- Coordinated multiple deadlines and administrative priorities
Administrative Assistant
Stone-Mart Marble & Travertine Group LLC
Tampa, Florida
06.2010 - 02.2011
- Managed multi-line phone system and directed customer and vendor inquiries
- Coordinated order communication between customers and warehouse staff
- Processed customer orders and payments for stone products
- Organized freight documentation and bills of lading for outgoing shipments
- Tracked and managed new customer leads and follow-up communication
- Assisted company owner with scheduling and administrative coordination
Administrative Assistant / Financial Secretary
First Christian Church
Hugoton, Kansas
08.2008 - 06.2010
- Maintained bookkeeping records and reconciled financial accounts
- Prepared monthly financial reports
- Produced weekly bulletins and monthly newsletters
- Supported ministry staff with administrative coordination and scheduling
- Assisted in planning and organizing the annual church calendar
Education
Business Communications
Kansas State University
Manhattan, KSDodge City Community College
Dodge City, KSManhattan Christian College
Manhattan, KSDiploma -
Hugoton High School
Skills
- Management of Accounts Payable and Accounts Receivable
- Bookkeeping & Financial Reporting
- Administrative Operations and Support Services
- Customer & Client Relations Management and Strategies
- Experience Working Remotely within the Corporate Environment
- Expertise in Time Management Skills and Reliability
- Attention to Detail and Problem-Solving Abilities
- Interpersonal Communication & Relationship Building
- Proficient in Microsoft Office Suite
- Experienced in QuickBooks Software
- Skilled in Profit21 and Epicor Systems
- Expertise in Total FBO Aviation Software
Next Career Pathway and Goal
After achieving success within the on-site work environment, I would like transfer use of my skills and experience into a remote job environment.
Timeline
Account Clerk
Midland Scientific
03.2021 - Current
Customer Service Supervisor
Oracle Aviation, LLC
01.2016 - 07.2020
Business Operations Assistant
The IDEA Center, Inc.
03.2013 - 07.2015
Administrative Assistant
Christ Fellowship Church of Tampa
02.2011 - 07.2012
Administrative Assistant
Stone-Mart Marble & Travertine Group LLC
06.2010 - 02.2011
Administrative Assistant / Financial Secretary
First Christian Church
08.2008 - 06.2010
Business Communications
Kansas State University
Dodge City Community College
Manhattan Christian College
Diploma -
Hugoton High School