Jennifer Rosier
Miami,FL
Summary
Respectful Clinical Manager with extensive knowledge of health care administration and clinical philosophy. Familiar with fiscal management systems and human resource management. Talented at maintaining and developing effective relationships with staff, patients and senior management. Excellent supervisory skills and performance working under pressure.
Overview
3
3
years of professional experience
Work History
Clinical Manager
Dr. Pierre-Richard Edouard
2023.03 - Current
- Regularly evaluated employee performance and provided feedback.
- Promoted high morale and staff retention through dynamic communication, prompt problem resolution, proactive supervisory practices and facilitation of positive work environment.
- Ensured compliance with regulatory guidelines and accreditation standards through consistent monitoring and implementation of corrective actions when needed.
- Promoted a culture of safety within the clinic by enforcing policies related to infection control, medication administration, and incident reporting procedures.
- Enhanced staff performance through regular training, mentoring, and professional development opportunities.
- Created work schedules for two employees and oversaw functioning of billing department.
Medical Coding and Billing Specialist
Dr.Pierre Richard Edouard
2023.03 - Current
- Provided exceptional customer service to patients, addressing their concerns regarding insurance claims or billing issues with empathy and professionalism.
- Developed a comprehensive understanding of ICD-10-CM, CPT, and HCPCS codes to ensure proper use in medical coding assignments.
- Maintained patient confidentiality by adhering to strict HIPAA regulations during all aspects of the coding and billing processes.
- Processed insurance company denials by auditing patient files, researching procedures, and diagnostic codes to determine proper reimbursement.
- Collaborated with healthcare providers to obtain necessary documentation for accurate code assignment and claim submission.
- Attained up-to-date knowledge of coding requirements through continuing education courses and certification renewal.
Medical Assistant
Dr. Pierre-Richard Edouard
2022.02 - Current
- Measured vital signs and took medical histories to prepare patients for examination
- Scheduled appointments for patients via phone and in person
- Maintained current working knowledge of CPT and ICD-10 coding principles, government regulation, protocols and third-party billing requirements
- Applied coding rules established by American Medical Association and Centers for Medicare and Medicaid Services for assignment of procedural codes
- Actively maintained current working knowledge of CPT and ICD-9 and 10 coding principles, government regulation, protocols and third-party requirements regarding billing
- Checked patients in and out for appointments and collected co-payments
- Scheduled and follow up on patient appointments, collected and processed patient payments and maintained patient files
- Managed office phone lines by checking voicemail, returning calls and directing messages to team members
- Carried out daily tasks by professional communicating with physicians, nursing staff, technicians and medical assistants
- Delivered high-quality administrative and customer service to sustain patient and workflows
- Protected patients by observing strict HIPAA guidelines
- Scheduled appointments, optimizing patients satisfaction, provide time and treatment room utilization
- Photocopied insurance cards, documented details and verified patient coverage for upcoming procedures, insurance processes and medical terminology.
Education
Bachelor of Science - Allied Health Management Clinical Practice Manage
Florida Technical College
Pembroke Pines, FL05.2023
Certificate - Medical Assistant
Florida Technical College
Pembroke Pines, FL05.2022
Skills
- Medical Billing
- ICD 10 and CPT coding
- Documentation Procedures Expert
- Appointment scheduling
- Check-in and Check-out Procedures
- Updating Medical Records
- Critical Thinking
- Chart Expertise
- Understands Medical Procedures
Timeline
Clinical Manager
Dr. Pierre-Richard Edouard
2023.03 - Current
Medical Coding and Billing Specialist
Dr.Pierre Richard Edouard
2023.03 - Current
Medical Assistant
Dr. Pierre-Richard Edouard
2022.02 - Current
Bachelor of Science - Allied Health Management Clinical Practice Manage
Florida Technical College
Certificate - Medical Assistant
Florida Technical College
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