Jennifer Salyers
Fairfield,OH
Summary
Proven leader and effective communicator, adept in team building and problem-solving, significantly enhanced operational efficiency at Community Services Group. Excelled in client documentation and safety, ensuring compliance with state regulations. Recognized for exceptional leadership in managing teams and improving client well-being through innovative care plan management.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Program Supervisor
Community Services Group
02.2024 - Current
- Handled high-volume telephone and email enquiries to minimize backlogs.
- Designed digital and print materials to engage audiences.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Kept appropriate stock levels to match expected demand.
- Successfully delivered on tasks within tight deadlines.
- Managed teams by overseeing hiring, training and professional growth of employees.
- Worked flexible hours, covering nights, weekends and bank holidays.
- Maintained team-oriented atmosphere with open communication and quick conflict resolution.
- Worked closely with management to manage staff levels and allocate resources for production plans.
- Updated staff on changes to internal policies and procedures for continued compliance and standardization
- Go above and beyond what is expected with recognition by higher management.
Direct Support Professional
Community Services Group
05.2022 - 02.2024
- Assisted IDD Clients to support independence and well-being.
- Administered medications as directed by physicians.
- Maintained clean, safe, and well-organized patient environment.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Encouraged and supported IDD clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
- Monitored clients to assess and report physical and behavioral changes to supervisors.
- Monitored progress and documented patient health status changes to keep care team updated.
- Transported clients to medical and dental appointments to provide support.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
Residential Specialist
Supportive Concepts For Families
08.2018 - 12.2021
- Positively interact with residents, which helped to demonstrate proper behavior and communication.
- Accompanied residents on shopping trips, to medical appointments and to recreational activities, providing careful supervision at all times.
- Observed strict regulations and procedures to keep group home safe and secure for both residents and staff members.
- Documented medication dosages, behavioral changes and feeding patterns for each patient.
- Assisted residents with daily self-care practices, meal preparation and household tasks and duties.
- Planned and organized social and educational activities to promote community building and personal development among individuals
- Managed individuals money and personal items, and helped to keep environment organized.
Education
High School Diploma -
Fairfield Senior High School
Fairfield, OH05.2016
Skills
- Team Building
- Leadership
- Communication Skills
- Time Management
- Google Workspace
- Problem-Solving
- Medication Management
- Personal Hygiene Assistance
- Client Documentation
- Care Plan Management
- Client Safety and First Aid
- Knowledge of State Regulations
- CPR Certified
- Progress Reporting
- Disability and IDD Services
Certification
- CPR/AED and First Aid Training
- Medication Administration
Timeline
Program Supervisor
Community Services Group
02.2024 - Current
Direct Support Professional
Community Services Group
05.2022 - 02.2024
Residential Specialist
Supportive Concepts For Families
08.2018 - 12.2021
High School Diploma -
Fairfield Senior High School
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