Mandi Comrey
Lancaster,PA
Summary
Proven leader with a track record of enhancing program impact at Community Services Group through exceptional teamwork, collaboration, and interpersonal skills. Skilled in administration and program leadership, consistently improving operational efficiency and staff productivity. Excelled in creating inclusive environments and fostering strong community partnerships, demonstrating a unique blend of organizational and relational abilities.
Overview
22
22
years of professional experience
Work History
Assistant Program Director
Community Services Group
03.2007 - 10.2024
- Supported the Program Director in overseeing daily operations, ensuring timely completion of tasks and meeting project deadlines.
- Facilitated strong relationships with community partners, collaborating on initiatives to improve program reach and impact.
- Collaborated with multidisciplinary teams in developing comprehensive plans that address clients'' unique goals while promoting overall wellbeing.
- Developed and maintained standard operating procedures, ensuring consistency in staff performance and continuity of services provided.
- Maintained and updated project related documents.
- Boosted staff morale and productivity by fostering a supportive work environment and providing clear communication channels.
- Created a welcoming environment for participants by designing inclusive spaces that foster collaboration and learning opportunities.
- Oversaw staff schedules and assignments to handle programming demands.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Organized and detail-oriented with a strong work ethic.
- Developed and maintained courteous and effective working relationships.
- Facilitated education and Wellness groups to our consumers.
- Drove a 15 passenger van to transport consumers.
- Completed treatment and crisis plans with the consumer.
Server
Barons Diner
08.2002 - 06.2008
- Served food and beverages promptly with focused attention to customer needs.
- Used slow periods to restock supplies, ice, etc.
- Cultivated warm relationships with regular customers.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Education
Associates Of Liberal Arts - Human Services
05.2007
Diploma - General Studies
06.1997
Skills
- Customer service experience
- Administration knowledge
- Teamwork and Collaboration
- Time Management
- Attention to Detail
- Multitasking
- Reliability
- Organizational Skills
- Team Collaboration
- Effective leader
- Interpersonal Skills
- Program Leadership
Accomplishments
This award was given during COVID for going above and beyond in my programs at CSG.
Timeline
Assistant Program Director - Community Services Group
03.2007 - 10.2024
Server - Barons Diner
08.2002 - 06.2008
HACC - Associates Of Liberal Arts, Human Services
Penn Manor HS - Diploma, General Studies
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