Summary
Work History
Education
Skills
Languages
Timeline
Generic

Jennifer Santana

Houston,TX

Summary

Great Assistant Manager at Trendmall with a proven track record in enhancing customer satisfaction and streamlining cash handling processes. Skilled in team leadership and decision making, I successfully improved operational efficiency and maintained a high-quality store environment, ensuring a positive shopping experience for all customers.

Work History

Assistant Manager

Trendmall
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to provide a better customer experience.
  • Improved customer satisfaction by addressing and resolving complaints as quickly as possible.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing any inconsistency.
  • Completed regular inventory counts to verify stock levels and future stock needs.

Education

Elsik High School
05.2017

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Tech fluent

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Assistant Manager

Trendmall

Elsik High School
Jennifer Santana