Jennifer Sargeant
Maynard,MA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
26
26
years of professional experience
Work History
Referral Coordinator and Medical Records Specialist
Massachusetts Institute of Technology
01.2014 - Current
- Assisted healthcare providers with timely access to patient information, facilitating optimal treatment decisions.
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Utilized electronic medical record systems to store, retrieve and process patient data.
- Maintained detailed records of patient interactions, ensuring proper follow-up and resolution of issues.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
Professional Pet Sitter
Pet Sitting By Jen
09.2004 - 01.2018
- Conceptualized and managed successful professional pet sitting business in the Greater Boston area
- Customized all marketing and budgeting related to the business
- Enhanced client satisfaction by providing personalized and attentive care to their pets.
- Developed strong relationships with clients, leading to numerous referrals and repeat business.
- Supervised the business finances and cash flow
Certified Pharmacy Technician
Massachusetts Institute of Technology
07.1998 - 01.2014
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Mentored and supervised new staff and interns on day-to-day job functions
- Optimized customer service and counseling to a diverse array of clientele, and addressed customer concerns
- Served as resource between the Pharmacy and other areas of the Institute regarding internal procedures
- Participated in continuous professional development opportunities to stay current on industry standards and advancements in pharmaceutical care.
Education
Master of Science - Cyber Security
Southern New Hampshire University
Manchester, NH2021
Certificate - Digital Graphic Design And Web Development
New England Institute of Art And Communications
Brookline, MA2005
Bachelor of Arts - Psychology
University of Massachusetts
Amherst1994
Skills
- Verbal and Written Communication
- Complex Problem-Solving
- Data Integrity
- Charting and Clinical Documentation
- Report Writing
- Work Well Independently
- Staff Training
Timeline
Referral Coordinator and Medical Records Specialist
Massachusetts Institute of Technology
01.2014 - Current
Professional Pet Sitter
Pet Sitting By Jen
09.2004 - 01.2018
Certified Pharmacy Technician
Massachusetts Institute of Technology
07.1998 - 01.2014
Master of Science - Cyber Security
Southern New Hampshire University
Certificate - Digital Graphic Design And Web Development
New England Institute of Art And Communications
Bachelor of Arts - Psychology
University of Massachusetts
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