Sherie Marbry

Kidney Care Consultants

08.2008 - Current

Worked with patients to schedule new patient appointments and hospital follow-up appointments
Communicated with Referring entities and obtain medical records.
Acted as main point of contact for patients, doctors, and hospital staff by closely reviewing medical charts and maintaining high levels of communication.
Handled & prepared all chart audits
Handled all medical records request Incoming & out going
Trained new staff on filing, phone etiquette and other office duties.
Applied administrative knowledge and courtesy to explain procedures and services to patients.
Resolved customer complaints using established follow-up procedures.
Compiled and maintained patient medical records to keep information complete and up-to-date.
Monitored patient health records for accuracy to meet compliance with healthcare guidelines.
Assisted patients with completing necessary paperwork and forms to provide healthcare facilities with essential information to bill for services.
Maintained confidentiality of patient data and condition to safeguard health information.
Answered incoming calls, scheduled appointments and filed medical records.
Helped triage patients as a Medical Assistant

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Summary