Jennifer Schock
Wyandotte,MI
Summary
To seek and maintain full-time position within the organization that allows me to utilize my interpersonal, excellent time management and problem-solving skills.
Overview
16
16
years of professional experience
Work History
Unemployed
05.2024 - Current
Customer Service Representative
HyCAL Corp.
07.2021 - 05.2024
- Handled 50+ Customer calls per day
- Responsible for answering questions, solving problems and handling complaints
- Taking orders and promoting products and services
- Created and Maintained new Customer accounts.
Payroll Specialist/HR Assistant
Fredericks Family Homes
04.2018 - 05.2021
- Administered bi-weekly payroll for small non-profit organization
- Prepared reports for weekly, quarterly and yearly reviews
- Made sure account balances are correct
- Resolved payroll errors
- Made sure Vendors were paid on time
- Search for new hire prospects on career website
- Went over company policies and procedures with new hires.
Unemployed
02.2018 - 04.2018
Administrative Assistant
Dairy Fresh Foods
12.2008 - 02.2018
- Answer and direct high volume phone calls
- Organize schedules and prioritize meeting requests
- Maintain and order office supplies as needed
- Create and Maintain Customer Files and Documents
- Process and distribute high volumes of correspondence
- Conduct Data Entry
- Maintain Customer Contact List
- Prepare Customer invoices
- Handled over $2,000 of cash transactions from Driver’s on a daily basis.
Education
Associate of Business Administration, Human Resource Management -
Baker College
12.2007
Skills
- Ability to type 45 WPM
- Proficient in Microsoft Office Suite and QuickBooks
- Great Organizational and Time Management Skills
- Time Management
- Attention to Detail
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
Timeline
Unemployed
05.2024 - Current
Customer Service Representative
HyCAL Corp.
07.2021 - 05.2024
Payroll Specialist/HR Assistant
Fredericks Family Homes
04.2018 - 05.2021
Unemployed
02.2018 - 04.2018
Administrative Assistant
Dairy Fresh Foods
12.2008 - 02.2018
Associate of Business Administration, Human Resource Management -
Baker College