Jennifer Sexton
Elkton,MD
Summary
Hardworking, organized, patient individual Sales Associate. Flexible, outgoing team player commended for demonstrating honesty, integrity with customers, team members, supervisors. Dedicated to driving customer satisfaction and increasing sales. Positive, respectful, punctual. Recognized consistently for being an amazing sales associate. Committed to executing sales, customer experience.
Overview
10
10
years of professional experience
2
2
Languages
Work History
Sales Associate
7/eleven
Elkton, MD
01.2024 - Current
- Processed transactions using point-of-sale system.
- accepting payments, issuing receipts, counting money back change.
- Maintained cleanliness of store environment including floors, windows, displays.
- Helped customers find specific products, answered questions, offered product advice.
- Developed trusting relationships with customers by making personal connections.
- Engaged customers in friendly, professional dialogue to determine needs.
Sales Associate
Bath and Body Works, Limited Brands
Christiana, DE
10.2023 - 12.2024
- Maintained up-to-date knowledge of store merchandise, policies.
- Provided accurate information about products, prices, services.
- Greeted customers, provided exceptional customer service.
- Upsold additional items based on customer interests and needs.
Owner/Operator
Gs' auto detail and wash
Northeast, MD
03.2015 - 11.2020
- Oversaw hiring process for new employees, from recruiting to onboarding training.
- Monitored financial performance of the business weekly basis to ensure fiscal responsibility.
- Managed daily operations of the business, including staff, sales, inventory, accounting.
- Conducted regular performance reviews of staff members to ensure efficiency and productivity goals were met.
- Established long-term relationships with customers by promoting great service,engagement skills and quickly resolving issues.
- Completed thorough opening, closing, shift change functions, maintain operational standards each day.
- Monitored inventory levels; placed new orders for merchandise, keep supply well-stocked.
- Delegated work to staff, setting priorities, goals.
- Prepared staff work schedules, assigned team members specific duties.
Education
Associate of Science -
University of Maryland - College Park
College Park, MDSkills
- Order Processing
- Inventory Control
- Payment Processing
- Upselling
- Product Sales
- Relationship selling
- Policy and Procedure Adherence
- Money Handling
- Store Opening and Closing
- Client Service
- Positive and professional
Languages
Spanish
Full Professional
References
References available upon request.
Accomplishments
- Increased productivity 75% by implementing several process improvements.
- Exceeded monthly quota 6 times.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The price of anything is the amount of life you exchange for it.
Henry David Thoreau
Timeline
Sales Associate
7/eleven
01.2024 - Current
Sales Associate
Bath and Body Works, Limited Brands
10.2023 - 12.2024
Owner/Operator
Gs' auto detail and wash
03.2015 - 11.2020
Associate of Science -
University of Maryland - College Park