Jennifer Shaul
Melba,ID
Summary
Dedicated Bar Manager with a proven track record of enhancing guest experiences and driving customer loyalty through exceptional service and mixology expertise.
Overview
35
35
years of professional experience
Work History
Bar Manager
Buck's Saloon and Steakhouse
06.2013 - 05.2026
- Oversaw bar operations, ensuring compliance with health and safety regulations.
- Developed cocktail menu, enhancing customer experience and driving sales.
- Trained and supervised bar staff, fostering a collaborative work environment.
- Managed inventory control, optimizing stock levels and reducing waste.
- Maintained relationships with suppliers, negotiating favorable terms for inventory procurement.
- Analyzed customer feedback to refine service quality and improve offerings.
- Closed out cash register and prepared cashier report at close of business.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
- Handled conflict resolution among staff members promptly and professionally, maintaining a positive work environment.
- Managed financial aspects of the business, including budgeting, forecasting, and reporting.
- Improved customer service rankings by resolving issues quickly and accurately.
- Implemented drink prep procedures, significantly reducing wasted stock.
Residential House Cleaner
Self-Employed
08.1991 - 01.2014
- Cleaned residential spaces using efficient techniques and eco-friendly products.
- Developed customized cleaning schedules to meet client preferences and needs.
- Enhanced client relationships through consistent communication and feedback collection.
- Streamlined cleaning processes to improve efficiency and reduce turnaround times.
- Conducted quality inspections to maintain high standards of cleanliness across properties.
- Resolved client concerns promptly, fostering trust and repeat business opportunities.
- Cleaned and sanitized bathrooms, hallways, bedrooms, living rooms and kitchens.
- Developed strong relationships with clients, earning trust through reliability and attention to detail.
- Enhanced client satisfaction by consistently providing thorough and efficient cleaning services.
- Established a reputation for punctuality, professionalism, and dependability that contributed to high levels of client satisfaction and repeat business.
- Delivered tailored housekeeping services that met each client''s specific preferences, leading to higher levels of satisfaction.
- Implemented inventory management for cleaning supplies, ensuring optimal stock levels.
- Maintained a high level of cleanliness in clients'' homes, resulting in increased customer retention and referrals.
- Provided excellent house cleaning and maid services to clients.
- Adhered to professional house cleaning checklist.
- Maintained clean and orderly environment and kept cleaning equipment in excellent condition.
- Provided exceptional customer service, addressing concerns and customizing services to meet individual needs.
- Demonstrated expertise in handling delicate surfaces such as hardwood floors or antique furniture by using appropriate techniques that prevented damage.
Education
High School Diploma -
Meridian High School
Meridian, IDSkills
- Customer service
- Team leadership
- Problem-solving
- Staff training
- Responsible alcohol service
- Bar management
- Inventory management
- Conflict resolution
- Customer relationship building
- Guest interaction
- Outgoing personality
- Customer relations
- Supply ordering
- Sales promotion
- Mixology expertise
Timeline
Bar Manager
Buck's Saloon and Steakhouse
06.2013 - 05.2026
Residential House Cleaner
Self-Employed
08.1991 - 01.2014
High School Diploma -
Meridian High School