Jennifer Shell
LENSCRAFTERS, Luxottica Group
BAKERSFIELD,CA
36
years of professional experience
Results-orientated and customer focused Store Manager with over 20+ years of experience. Licensed Optical Manager with 10+ years at Essilor-Luxottica. Exceptional sales performance, staff development and operational efficiency across multiple business models. Relocating to New York City in October 2026 and eager to bring proven expertise to local organization.
Work History
Licensed Store Market Manager
10 Years 6 Months- Led daily operations to enhance customer experience and drive sales growth.
- Developed and implemented staff training programs to improve service quality and product knowledge.
- Analyzed sales data to identify trends and optimize inventory management strategies.
- Fostered teamwork and collaboration among staff to achieve store goals and objectives.
Store Manager
2 Years- Led daily store operations, ensuring optimal staffing and inventory management.
- Trained and mentored team members to improve service standards and sales performance.
- Implemented visual merchandising strategies to enhance customer experience and drive foot traffic.
- Analyzed sales data to identify trends, adjusting strategies for improved profitability.
Store Manager
2 Years 10 Months- Developed staff schedules, optimizing labor costs while maintaining service quality.
- Conducted regular audits of stock levels, minimizing shrinkage and ensuring product availability.
- Collaborated with district management on strategic initiatives to enhance operational efficiency and market presence.
Store Manager
5 Years- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Store Manager
3 Years 6 Months- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
Store Manager District Trainer
11 Years 10 Months- Trained and developed store management teams to enhance operational efficiency across multiple locations.
- Implemented standardized training programs to ensure adherence to corporate policies and procedures.
- Increased overall store performance by implementing effective sales strategies and exceptional customer service techniques.
- Coordinated seamless store openings or renovations by collaborating closely with construction teams to ensure minimal disruption to business operations during transition periods.
Education
Bachelor of Arts - Marketing
Skills
Optical sales and dispensing
Licensed by California optical dispensers
Store operations
Merchandising strategies
Performance analysis
Staff management
Recruitment and hiring
Coaching and mentoring
California optical license
Timeline
Licensed Store Market Manager
LENSCRAFTERS, Luxottica Group
03.2016 - CurrentRead More
Store Manager
Kohl's Department Stores, Inc
03.2014 - 03.2016Read More
Store Manager
Ross Dress for Less
05.2011 - 03.2014Read More
Store Manager
Old Navy, Gap
05.2006 - 05.2011Read More
Store Manager
Mervyn's Department Store
10.2002 - 04.2006Read More
Store Manager District Trainer
Toys"R"Us
07.1990 - 05.2002Read More
Western Washington University
Bachelor of Arts from Marketing
Read More