Jennifer Sherlock
Fort Lauderdale,FL
Summary
Focused Pharmacy Technician Supervisor offering 18 years of experience and track record of excellence in leading high performing teams in fast-paced retail environments. Accomplished in filling prescriptions with expert precision. Proven mentor of new and established pharmacy technicians.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Lead Long Term Care Pharmacy Technician
PharmCo Rx - Pharmacy North Miami Beach
Hallandale Beach, FL
01.2023 - Current
- Provided customer service, answering phone calls and responding to emails.
- Maintained accurate records of prescriptions filled and medications dispensed.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Collaborated with other healthcare professionals such as nurses or physicians regarding drug therapies or treatments for patients.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Educated patients and families about disease processes, medications, treatments, and lifestyle modifications.
- Collaborated with interdisciplinary team members to coordinate comprehensive patient care plan goals within established timelines.
- Collaborated across departments to meet residents' long-term care needs.
Retail Pharmacy Technician
PharmCo Rx - Pharmacy North Miami Beach
Hallandale Beach, FL
07.2019 - Current
- Provided medication and other healthcare products to customers accurately and efficiently.
- Assisted pharmacists in preparing prescriptions for filling, including counting tablets and labeling bottles.
- Maintained pharmacy inventory by restocking shelves with medications and supplies.
- Received verbal prescriptions from physicians or nurse practitioners via telephone, fax or electronic means.
- Processed third-party insurance claims for reimbursement of pharmaceuticals.
- Conducted compliance packaging of prescribed medications into unit dose containers.
- Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
- Provided ongoing consultation and education regarding best practices in long-term care case management.
- Prepared patient-specific prescriptions for compounding according to physician orders.
Lead Pharmacy Technician
Five Star RX Pharmacy
Davie, FL
01.2014 - 06.2019
- Assisted in the training of new pharmacy technicians and provided feedback on their performance.
- Handled customer complaints regarding medications or services provided by the pharmacy department.
- Monitored staff productivity levels and provided guidance when needed.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Participated in prescription pharmaceutical and over-the-counter product inventory audits.
- Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
- Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.
- Assisted in training new employees on pharmacy procedures.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
Lead Pharmacy Technician
Sav-a-lot Pharmacy
Margate, FL
09.2001 - 03.2008
- Oversaw inventory management processes such as ordering, stocking, tracking expiration dates.
- Handled customer complaints regarding medications or services provided by the pharmacy department.
- Interpreted physician's instructions accurately when preparing prescriptions.
- Dispensed appropriate medications while adhering to all state laws governing controlled substances.
- Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Received, reviewed, dispensed and labeled over 1000 prescriptions daily.
- Greeted customers and answered questions regarding personal medications or over-the-counter pharmacy products.
Education
Some College (No Degree) - Pharmacy
Allied American University
Laguna Hills, CASkills
- Prescription Management
- Filling Prescriptions
- Insurance Verification
- Patient Paperwork
- Workflow Optimization
- HIPAA Regulations
- Team Collaboration
- Experience in RX30, QS1 and QuickMar
Certification
- Certified by the Pharmacy Technician Certification Board (PTCB)
Timeline
Lead Long Term Care Pharmacy Technician
PharmCo Rx - Pharmacy North Miami Beach
01.2023 - Current
Retail Pharmacy Technician
PharmCo Rx - Pharmacy North Miami Beach
07.2019 - Current
Lead Pharmacy Technician
Five Star RX Pharmacy
01.2014 - 06.2019
Lead Pharmacy Technician
Sav-a-lot Pharmacy
09.2001 - 03.2008
Some College (No Degree) - Pharmacy
Allied American University
- Certified by the Pharmacy Technician Certification Board (PTCB)
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