Jennifer Siegel
Lago Vista,TX
Summary
Qualified certified medical assistant with background in assisting healthcare professionals and providing patient care. Skilled in clinical procedures and medical administration, contributing to improved patient outcomes. Demonstrated ability in patient communication and maintaining medical records efficiently.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Baylor Scott & White Specialty Clinic
01.2025 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Oriented and trained new staff on proper procedures and policies.
- Completed EKGs and other tests based on patient presentation in office.
Medical Assistant Intern
Baylor Scott & White Medical Center
10.2024 - 12.2024
- Prepared examination rooms for patient visits, ensuring cleanliness and availability of necessary supplies.
- Obtained client medical history, medication information, symptoms, and allergies.
- Improved patient outcomes by accurately recording vital signs and communicating findings to the medical team.
- Safeguarded confidential patient information through strict adherence to HIPAA regulations in all communications and documentation processes.
- Supported optimal patient care by performing diagnostic tests under supervision, such as EKGs, phlebotomy, and point-of-care testing.
- Optimized workflow within the clinic setting by effectively triaging incoming phone calls and addressing urgent concerns from patients or healthcare providers.
- Sought feedback and guidance from supervisors to continuously improve performance.
- Prepared, administered and documented medications under direction of licensed medical provider.
Patient Care Representative
Convenient Care Medical Center
09.2014 - 08.2016
- Greeted and directed patients to examination rooms and verified insurance coverage and collected co-payments.
- Demonstrated exceptional organizational skills by managing multiple tasks simultaneously while prioritizing urgent matters effectively in a fast-paced setting.
- Provided compassionate support to patients during difficult situations, offering emotional reassurance while maintaining a professional demeanor.
- Streamlined appointment scheduling for better time management, resulting in decreased wait times and increased patient satisfaction.
- Assisted medical professionals with various tasks to ensure smooth operation of the clinic and provide optimal patient care.
- Answered incoming calls, scheduled appointments and filed medical records.
- Verified patient insurance eligibility and entered patient information into system.
- Compiled and maintained patient medical records to keep information complete and up-to-date.
Education
Associate of Arts - Social And Behavioral Science
Butte College
05.2016
Skills
- HIPAA compliance
- Customer service
- Medical terminology knowledge
- Vital signs monitoring
- EMR / EHR
- Direct patient care
- Clinical documentation
- Reliable team player
- CPR
- Immunization administration
- Laboratory specimen collection
- Professionalism and ethics
- Sterilization techniques
- Medical terminology
- Patient scheduling
- Patient care coordination
- Specimens collection and processing
Certification
- RMA - Registered Medical Assistant (AMT)
Languages
French
Full Professional
Spanish
Elementary
Timeline
Certified Medical Assistant
Baylor Scott & White Specialty Clinic
01.2025 - Current
Medical Assistant Intern
Baylor Scott & White Medical Center
10.2024 - 12.2024
Patient Care Representative
Convenient Care Medical Center
09.2014 - 08.2016
Associate of Arts - Social And Behavioral Science
Butte College
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