Summary
Overview
Work History
Education
Skills
Websites
References
Timeline
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Jennifer Smith

Jennifer Smith

Bloomington,Indiana

Summary

Highly-motivated employee with desire to take on new challenges, learn new skills, and fulfill the role in your company with a strong work ethic. Adept at working effectively unsupervised, with meticulous organizational skills and attention to detail. Will show up promptly, apply exceptional time management, and excel in the customer service department. Able to multi-task and finish job requirements on time while providing a great attitude in the workplace.

Overview

14
14
years of professional experience

Work History

Sales Associate

Vaded
Niles, MI
02.2023 - 10.2023
  • Organized stockroom shelves according to size, color or style.
  • Conducted inventories on a regular basis to track stock levels.
  • Developed promotional strategies to increase sales volume.
  • Suggested ideas for improving store operations and increasing profits.
  • Pulled merchandise for online sales orders.
  • Shipped orders with Ship Station.

Manager In Store & Online Sales

Piace Boutique
Bloomington, Indiana
04.2013 - 11.2019
  • Ran the e-commerce website to fulfill orders, add inventory, ship merchandise.
  • Implemented strategies to increase traffic flow in the store through promotional campaigns and special events.
  • Performed regular stock audits to maintain accurate inventory levels and reduce losses due to theft or damaged goods.
  • Recruited, trained and managed a team of associates dedicated to providing excellent customer service.
  • Provided guidance on merchandise selection based on current trends, customer feedback and market research data.
  • Monitored cash register transactions to ensure accuracy of payments received from customers.
  • Resolved customer complaints in an efficient manner while ensuring satisfaction.
  • Maintained cleanliness of store facilities at all times by delegating tasks among staff members.
  • Performed daily opening and closing procedures as outlined by company policy.
  • Initiated creative visual merchandising techniques that increased average ticket sales per transaction.
  • Evaluated employee performance on a regular basis in order to provide constructive feedback and recognition for outstanding work.
  • Organized weekly schedules for employees according to business requirements.
  • Cultivated loyal customer base by providing excellent customer service.
  • Recruited and hired sales-minded employees to promote boutique's culture.
  • Provided technical support for staff when boutique registers or computers were not functioning.

Receptionist

Sky Blue Salon And Spa
Bloomington, Indiana
12.2009 - 05.2013
  • Greeted visitors and provided them with assistance.
  • Scheduled appointments for clients, customers, and other visitors.
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
  • Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
  • Scheduled and confirmed appointments.
  • Provided excellent customer service at all times while interacting with both internal and external customers.
  • Served visitors by greeting, welcoming and directing to appropriate personnel.

Education

Bachelor of Science - Criminology

Indiana State University
Terre Haute
05.2012

Skills

  • Inventory Control
  • Client Account Management
  • Order Processing
  • Written and Oral Communication Skills
  • Store Opening and Closing
  • Merchandising Knowledge
  • Superb Time Management
  • Customer Service
  • Retail Store Operations
  • Multi-Tasking Strength
  • Teamwork and Collaboration
  • POS System Operation
  • Positive and Professional

References

References available upon request.

Timeline

Sales Associate

Vaded
02.2023 - 10.2023

Manager In Store & Online Sales

Piace Boutique
04.2013 - 11.2019

Receptionist

Sky Blue Salon And Spa
12.2009 - 05.2013

Bachelor of Science - Criminology

Indiana State University

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Jennifer Smith