Jennifer Smith
Pierson,FL
Summary
Skilled Medical Business Management Professional prepared for a leadership role. Brings strong focus on team collaboration, strategic planning, and achieving results. Adept in financial management, operational efficiency, medical billing and staff development. Known for reliability, adaptability, and effective communication.
Overview
17
17
years of professional experience
Work History
Business Office Manager
NHS Management / Daytona Beach Nursing & Rehab
Daytona Beach, FL
07.2024 - Current
- Resolved financial discrepancies and customer billing issues with timely attention.
- Reduced denied claims through diligent review, correction, and resubmission of errors.
- Enhanced revenue cycle management by overseeing a staff of 10+ employees ensuring timely and accurate claims submission and collections.
Business Owner
Created to Cater, LLLP / 3 Bricks BBQ & Grill
Orlando, Fl
10.2017 - 06.2024
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting for 3 locations throughout Florida.
Senior Office Manager
Florida Cancer Specialists
Lake Mary, FL
01.2014 - 12.2018
- Boosted team morale and engagement through regular feedback, recognition programs, and team-building activities.
- Oversaw expense tracking processes to maintain accurate financial records while identifying areas for potential savings or budget adjustments for 3 locations; 45+ high level employees.
- Improved employee productivity through effective delegation, task prioritization, and time management strategies.
Senior Medical Billing Manager
Filutowski Cataract & LASIK Institute
Daytona Beach, FL
04.2008 - 01.2014
- Managed a team of 20+ dedicated medical billers, focusing on professional development opportunities and maintaining a positive work environment conducive to high levels of productivity.
- Maintained up-to-date knowledge of regulatory changes impacting medical billing practices to ensure ongoing compliance within the organization.
- Trained team members on best practices in medical billing, ensuring consistent high-quality work across the department.
Education
Leadership Training Courses
High School Diploma -
Interlachen High School
Interlachen, FL05-1997
Skills
- Account Reconciliation
- Staff Training and Development
- Payroll and Budgeting
- Credit and Collections
- Business Operations Management
- Human Resources Management
- Contract Negotiations
- Sales and Marketing
Timeline
Business Office Manager
NHS Management / Daytona Beach Nursing & Rehab
07.2024 - Current
Business Owner
Created to Cater, LLLP / 3 Bricks BBQ & Grill
10.2017 - 06.2024
Senior Office Manager
Florida Cancer Specialists
01.2014 - 12.2018
Senior Medical Billing Manager
Filutowski Cataract & LASIK Institute
04.2008 - 01.2014
Leadership Training Courses
High School Diploma -
Interlachen High School