Jennifer Smith
Athens,GA
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
11
11
years of professional experience
Work History
Manager
Checkers
Athens
03.2024 - 01.2025
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Package Handler
UPS
Athens , GA
09.2021 - 11.2023
- Provided assistance to customers with special shipping needs such as oversized items or fragile cargo.
- Picked products using RF scanner to fill orders.
- Communicated effectively with supervisors regarding any logistical issues.
Lineworker
Pilgrims Pride JBS
Athens, GA
01.2018 - 07.2021
- Followed daily preventive maintenance schedule for cleaning and lubricating machinery.
- Set up and operated production machinery according to specific standards and protocols of company.
- Inspected finished products for accuracy and completeness prior to packaging.
- Met or exceeded target for on-time customer shipments.
Manager
McDonald's
Columbus , GA
02.2014 - 11.2017
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Education
GED -
Archer High School
Skills
- Marketing
- Emergency response
- Task delegation
- Change management
- Customer service
- Coaching and mentoring
- Cross-functional teamwork
- Safety procedures
Timeline
Manager
Checkers
03.2024 - 01.2025
Package Handler
UPS
09.2021 - 11.2023
Lineworker
Pilgrims Pride JBS
01.2018 - 07.2021
Manager
McDonald's
02.2014 - 11.2017
GED -
Archer High School