Jennifer Smith
Waynesville,GA
Summary
To obtain a position where my experience can contribute to your customers' satisfaction and your company's success.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Account Representative
Key Benefit Administrators
03.2023 - Current
- As an account representative, I service 22 clients on their employee health benefits. Answer any and all questions they have. Problem solve any network or claim issues as needed. Internally handle the renewal processes from year to year. Monthly reporting and any specialized reporting.
Benefits Coordinator
EMBASSY HEALTHCARE
Beachwood, OH
04.2021 - 02.2023
- Oversees employees benefits.
- Monitors any changes with health, dental, vision, electives, 401k and cobra.
- Assists VP of Human resources with daily operations and projects.
Executive Assistant
EMBASSY HEALTHCARE
Beachwood, OH
06.2020 - 04.2021
- Currently oversees office day to day operations.
- Works on projects for COO and EVP
- Assists in HR Dept.
Corporate Accounts Payable Manager
Embassy Healthcare
Beachwood, OH
11.2016 - 06.2020
- Oversee AP for 18 buildings
- Ensure all invoices are received timely and accurately
- Enter all invoices to PCC system
- Semi-monthly check runs
Corporate Accounts Payable/Payroll Coordinator
Embassy Healthcare
12.2012 - 12.2016
- Oversee 22 buildings in Accounts Payable
- Receive checks for all buildings
- Check for accuracy
- Negotiate with vendors on payments
- Payroll processing for 22 buildings
- Enter all new hires into the payroll system
- Checking for accuracy on all timecards
- Complete the final step of payroll by deadlines
- Process child support orders and garnishments
Administrative Assistant, Resident 'PNA' Representative, & Accounts Payables
Grande Oaks
08.2011 - 12.2012
- Answer high volume calls
- 6 line switchboard
- Maintain excellent customer service while at the front desk
- Maintain Resident accounts (up to 90 residents)
- Deposits and withdrawals
- Reconciled at the end of each month
- Sent out statements quarterly
- Accounts Payables for 2 buildings
- Coding and sending invoices to accountants.
- Reason for leaving: Promotion to Corporate Office
Assistant Manager
Godiva Chocolatier
05.2009 - 06.2011
- Assist Store Manager with everyday tasks
- Assist with overseeing a staff of 4-8
- Customer Service/ Sales
- Reason for leaving: Position was eliminated
Assistant Manager
Pacific Sunwear of California
07.2007 - 05.2009
- Assist Store Manager with everyday tasks
- Assist with overseeing a staff of 8-20
- Customer Service/ Sales
- Reason for leaving: Better opportunities
Assistant Manager
rue21
Macedonia, OH
07.2006 - 07.2007
- Assist Store Manager with everyday tasks
- Assist with overseeing a staff of 6-15
- Customer Service/ Sales
- Reason for leaving: Better opportunities
Sales Associate
rue21
03.2005 - 07.2006
- Assist Store Manager with everyday tasks
- Assist with overseeing a staff of 6-15
- Customer Service/ Sales
- Reason for leaving: Better opportunities
Education
High school or equivalent - undefined
Skills
Payroll
Phone etiquette
Insurance sales
Microsoft Excel
Salesforce
Accounts Payable
QuickBooks
English
Account management
Filing
Microsoft Office
Microsoft Powerpoint
Office management
Accounts receivable
Time management
Accounting
Conflict management
Computer skills
Data entry
Communication skills
Certification
- Life & Health Insurance License
- March 2026 to July 2028
Additional Information
Authorized to work in the US for any employer
Timeline
Account Representative
Key Benefit Administrators
03.2023 - Current
Benefits Coordinator
EMBASSY HEALTHCARE
04.2021 - 02.2023
Executive Assistant
EMBASSY HEALTHCARE
06.2020 - 04.2021
Corporate Accounts Payable Manager
Embassy Healthcare
11.2016 - 06.2020
Corporate Accounts Payable/Payroll Coordinator
Embassy Healthcare
12.2012 - 12.2016
Administrative Assistant, Resident 'PNA' Representative, & Accounts Payables
Grande Oaks
08.2011 - 12.2012
Assistant Manager
Godiva Chocolatier
05.2009 - 06.2011
Assistant Manager
Pacific Sunwear of California
07.2007 - 05.2009
Assistant Manager
rue21
07.2006 - 07.2007
Sales Associate
rue21
03.2005 - 07.2006