Jennifer Stallman
Grinnell,IA
Summary
Dynamic business owner with a strong focus on customer relations and operational efficiency. Expertise in relationship building and staff management, driving improvements in client satisfaction and business growth.
Overview
22
22
years of professional experience
Work History
Owner
Medicap Pharmacy
Grinnell, IA
09.2003 - Current
- Oversaw daily pharmacy operations, ensuring compliance with regulatory standards and enhancing customer service quality.
- Developed strategic partnerships with local healthcare providers to increase referral business and improve patient outcomes.
- Implemented inventory management systems, optimizing stock levels and reducing waste through effective ordering practices.
- Trained and mentored staff on best practices in medication dispensing and customer interaction for improved efficiency.
- Managed payroll systems and employee scheduling to ensure optimal staffing levels while controlling labor costs effectively.
- Managed day-to-day business operations.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Education
No Degree -
Kirkwood Community College
Cedar Rapids, IAHigh School Diploma -
Benton Community High School
Van Horne, IA05.1992
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Client service
- Business management
- Marketing
- Financial management
- Staff hiring
- Business administration
- Human resource management
Timeline
Owner
Medicap Pharmacy
09.2003 - Current
No Degree -
Kirkwood Community College
High School Diploma -
Benton Community High School