Summary
Overview
Work History
Education
Skills
Timeline
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Jennifer Steinle

Stuart,FL

Summary

Accomplished Sales Manager recognized for exceptional communication skills and marketing collaboration. Known for successfully cultivating customer relationships and implementing training programs that enhance staff performance and client satisfaction.

Overview

25
25
years of professional experience

Work History

Sales Manager

Condon Jewelers
Stuart, FL
09.1999 - 12.2024
  • Trained and mentored staff on product knowledge and customer service techniques.
  • Cultivated strong customer relationships to improve client satisfaction and loyalty.
  • Oversaw scheduling and staffing to ensure optimal store coverage during peak hours.
  • Collaborated with marketing team on campaigns designed to increase brand awareness.
  • Performed opening and closing duties such as counting money in the register drawer, setting alarms.
  • Provided training on product knowledge, selling techniques, customer service skills, and store policies and procedures.
  • Responded promptly and professionally to emails and phone calls from customers seeking assistance or advice.
  • Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.

Education

Associate of Arts - Secondary Education

Indian River State College
Ft. Pierce, FL
05-2025

Diamond Grading - Diamonds And Diamond Grading

Gemological Institute of America
Carlsbad, CA
09-2007

Skills

  • Customer service
  • Employee training
  • Client relationship management
  • Marketing collaboration
  • Contact follow-up
  • Sales team training
  • Service-driven sales
  • Rapport and relationship building
  • Staff management
  • Verbal and written communication

Timeline

Sales Manager

Condon Jewelers
09.1999 - 12.2024

Associate of Arts - Secondary Education

Indian River State College

Diamond Grading - Diamonds And Diamond Grading

Gemological Institute of America