JENNIFER STEWART
Edmond,OK
Summary
Accomplished and results-oriented Manager with a demonstrated ability to lead teams and drive business operations through strategic decision-making and sound judgment. Highly resourceful, with a proven track record of managing complex projects to deliver exceptional results. Expertise in scheduling and thriving in fast-paced, high-demand environments while fostering strong collaboration, team cohesion, and operational efficiency.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Service Invoicing Support Manager
Warren CAT
Oklahoma City, OK
06.2024 - Current
- Managed and monitored monthly expenses across multiple departments to ensure budget compliance and cost control
- Enhanced revenue collection by streamlining invoicing processes for Work in Progress (WIP), ensuring timely and accurate billing
- Developed and implemented departmental policies and procedures, driving improvements in customer service and optimizing CAT performance metrics
Engine Field Supervisor III
Warren CAT
Oklahoma City, OK
04.2013 - 06.2024
- Supervised technician scheduling and task assignments to ensure operational efficiency and meet team objectives
- Managed departmental workflow and resource allocation, optimizing operations to meet business demands
- Conducted performance evaluations and quarterly reviews, providing feedback for continuous improvement
- Resolved employee and customer concerns, promoting a positive and collaborative work environment
- Contributed to meeting budget targets through effective strategic planning and resource management
Receptionist / Administrative Assistant
Walls, Walker, Harris, & Wolfe
Oklahoma City, OK
12.2006 - 09.2009
- Welcomed visitors and directed inquiries to the appropriate departments, ensuring a smooth and efficient reception process
- Coordinated project materials, managed documentation, and updated reports using spreadsheets and file management systems
- Prepared and shipped packages, generated invoices, and coordinated courier services to ensure timely deliveries
- Entered invoice data into company databases, ensuring accuracy and maintaining up-to-date customer information
- Organized and maintained filing systems, overseeing document archiving and purging to ensure compliance and efficiency
- Managed administrative inventory, consistently ensuring the availability of necessary supplies
Receptionist
Pruitt & Associates
Oklahoma City, OK
05.2003 - 12.2006
- Managed daily front-office administrative functions, greeted clients, and efficiently handled multi-line phone systems
- Sorted, distributed, and processed incoming mail and packages, ensuring timely delivery and organization
- Oversaw office supply inventories, placing orders as needed to maintain adequate stock levels
Education
Associate of Science - Enterprise Development
Oklahoma State University
Oklahoma City, OK05.2015
Skills
- Expertise in managing back-office operations to streamline processes and ensure smooth day-to-day activities
- Proficient in overseeing inventory systems, ensuring optimal accuracy and efficiency
- Advanced knowledge of record management systems, ensuring precise and organized documentation
- Strong scheduling and coordination abilities to maintain operational flow and meet organizational objectives
- Experienced in employee training and development, fostering continuous growth and performance improvement
- Detail-oriented in database management and data entry, ensuring accuracy and integrity
- Exceptional time management skills, consistently meeting deadlines and achieving set goals
- Proven leadership in motivating teams, enhancing performance, and driving organizational operational efficiency
- Excellent interpersonal and communication skills, fostering collaboration and positive working relationships
- Self-motivated, results-driven professional focused on achieving high-quality outcomes
Certification
- Warren CAT — Engine Field Service WIP “Smasher” Award:
- March 2021, April 2021, May 2021
- CAT Leadership Course
- Warren CAT — Frisco Flagship Program, Graduated May 10, 2019
- Warren CAT — New Generation of Leaders, Expected Graduation: March 2025
Timeline
Service Invoicing Support Manager
Warren CAT
06.2024 - Current
Engine Field Supervisor III
Warren CAT
04.2013 - 06.2024
Receptionist / Administrative Assistant
Walls, Walker, Harris, & Wolfe
12.2006 - 09.2009
Receptionist
Pruitt & Associates
05.2003 - 12.2006
Associate of Science - Enterprise Development
Oklahoma State University