Jennifer Stokes
Jacksonville,FL
Summary
Sales professional adept at tracking and following up on hot leads, managing accounts and building long-term relationships with customers. Motivated customer service specialist with over 10 years retail experience in a fast-paced, team-based environment. Results-oriented Customer Service Professional who excels at uncovering customer needs, finding solutions and handling objections. Top performer with a consistent track record of meeting and exceeding goals.
Overview
13
13
years of professional experience
Work History
Independent Beauty Consultant - Team Leader
Mary Kay
Jacksonville
04.2012 - Current
- Processed cash and credit payments rapidly and accurately.
- Responded to all customer inquiries thoroughly and professionally.
- Politely assisted customers in person and via telephone.
- Answered customer questions regarding store merchandise, department information and pricing.
- Recommended merchandise to customers based on their needs and preferences.
- Wrote sales slips and sales contracts.
Sales Associate/Cashier
The Winey Wench
Jacksonville, FL
11.2015 - 02.2016
- Completed all cleaning, stocking and organizing tasks in assigned sales area.
- Greeted customers in a timely fashion while quickly determining their needs.
- Recommended merchandise to customers based on their needs and preferences.
- Responded to customer questions and requests in a prompt and efficient manner.
Education
Medical Billing and Insurance Coding - undefined
Advanced Career Training Sch
Jacksonville, FL2006
Skills
- Customer service-oriented
- Cash register familiarity
- Basic administrative knowledge
- Detail-oriented
- Sales experience
- Strong work ethic
- Multi-line phone proficiency
- Time management
Timeline
Sales Associate/Cashier
The Winey Wench
11.2015 - 02.2016
Independent Beauty Consultant - Team Leader
Mary Kay
04.2012 - Current
Medical Billing and Insurance Coding - undefined
Advanced Career Training Sch
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