Summary
Overview
Work History
Education
Skills
Certification
Professional Attributes
Timeline
Generic
Jennifer Strickland

Jennifer Strickland

Temple

Summary

Results-driven Senior Implementation Project Manager with 18+ years of experience leading complex, high-impact projects in healthcare IT. Adept at driving full-cycle SaaS and EHR/EDI implementations, workflow optimization, and stakeholder engagement across clinical and technical domains. Known for delivering on time and within budget while maintaining superior client satisfaction. Brings strong clinical acumen blended with technical fluency in systems like SQL, HL7, & Citrix. Proven ability to lead cross functional teams, mentor talent, and navigate complex regulatory and operational landscapes in both provider and payer environments.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Project Manager

NikoHealth
11.2023 - Current
  • Leading full-cycle implementations of healthcare solutions, with emphasis on clinical workflow design and regulatory compliance.
  • Managing multiple concurrent workstreams, timelines, and stakeholder communication to support system readiness.
  • Facilitating change management and go-live support strategies tailored to provider organizations.
  • Driving client success through proactive risk management, process optimization, and training initiatives.
  • Remote

Senior Implementation Project Manager

PracticeSuite
08.2022 - 11.2023
  • Oversaw major EHR and billing platform implementations and upgrade projects for diverse ambulatory practices.
  • Directed Agile ceremonies and project documentation; improved transparency and stakeholder engagement.
  • Acted as SME for compliance-driven upgrades and configuration planning across provider networks.
  • Led change management strategies during phased rollouts and pre-go-live transitions.
  • Remote

EHR/EDI Implementation Project Manager

Bizmatics Inc.
06.2020 - 08.2022
  • Managed regional EHR implementations and vendor upgrades in high-volume ambulatory settings.
  • Conducted stakeholder workshops to align on resource planning and regulatory deadlines.
  • Developed and executed upgrade timelines, communication strategies, and post-go-live support frameworks.
  • Remote

EHR/EDI Implementation Project Manager

Sonic Healthcare USA
01.2015 - 01.2020
  • Led multiple interface and EHR upgrade deployments across clinical divisions.
  • Ensured integration of updated clinical workflows and maintained compliance with evolving healthcare data standards (HL7, HIPAA).
  • Collaborated with lab systems and providers to minimize disruption during upgrade cycles.

Education

Associate of Business Administration -

North Central Texas College
Denton, TX

Skills

  • Healthcare SaaS & EHR Implementation
  • Strategic Project Management
  • Cross-Functional Team Leadership
  • Agile Management (Scrum)
  • Client Relationship & Stakeholder Management
  • Risk & Change Management
  • Training & Adoption Strategy
  • Regulatory Compliance (HIPAA, Meaningful Use)

Certification

CPHIMS (Certified Professional in Healthcare Information and Management Systems) – In Process

Professional Attributes

  • Strong cross-functional leadership and team mentoring
  • Highly adaptable with a commitment to continuous improvement
  • Exceptional communication, client engagement, and problem-solving skills
  • Dependable, trustworthy, and reliable
  • Ability to think outside the box, find creative solutions
  • Self-motivated, strong sense of responsibility

Timeline

Project Manager

NikoHealth
11.2023 - Current

Senior Implementation Project Manager

PracticeSuite
08.2022 - 11.2023

EHR/EDI Implementation Project Manager

Bizmatics Inc.
06.2020 - 08.2022

EHR/EDI Implementation Project Manager

Sonic Healthcare USA
01.2015 - 01.2020

Associate of Business Administration -

North Central Texas College