Assets Protection Operations Manager
Hi, I’m
Jennifer Terry
Assets Protection Operations Manager
Colorado Springs,CO
Summary
Assets Protection Operations Manager with experience in both retail stores and supply chain. High energy, team focused and results-driven leader who cherishes a diverse and inclusive environment. Leads with a positive mindset and uses a strength based approach to team development, problem solving and process improvement. . Proficient in using independent decision-making skills and sound judgment which align with the companies core values. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance
Overview
12
10
Child Protection Investigations
23
years of professional experience
8
years of post-secondary education
Work History
Target Global Supply ChainPueblo, CO
Assets Protection Operations Manager
07.2017 - Current
Job overview
- Maintains a diverse and inclusive environment for teams and guests.
Cultivated and strengthened lasting internal and external relationships using urgent
resolution and dynamic communication skills
Drives theft investigations through to resolution, to include creating and executing
investigations plans, analyzing and gathering evidence, interview, prosecution and
records handling..
Uses a strengths based approach to team development and problem solving
Manages performance and reliability for direct reports.
Escalates incident details when needed with precision and urgency.
Effectively communicating information to staff and organization leadership thus
reducing miscommunications, and missed deadlines.
Serves as point of contact for security, safety, disruption, theft and team member crisis
situations.
Target StoresGainesville, FL
Executive Team Leader - Assets Protection
05.2012 - 07.2017
Job overview
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Built cross-functional relationships with business partners to reduce losses.
- Controlled reduction of loss inventory by protecting company assets.
- Wrote reports for internal and external crime, burglary, or theft.
- Implemented and maintained loss prevention programs in close collaboration with senior management.
- Investigated and apprehended shoplifters
Florida Department Of Children And FamiliesTavares, FL
Child Protection Investigations Supervisor
07.2001 - 05.2012
Job overview
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Evaluated employee performance and coached and trained to improve weak areas.
- Interviewed children, members of families, medical personnel and law enforcement to gain valuable information for each case.
- Conducted in-depth assessments to determine if children were safe from harm and abuse at home.
- Devised and implemented safety plans for children suspected as victims of abuse or neglect.
- Contributed to court proceedings, advocating for family's best interests and recommending balanced solutions.
Education
Lake Sumter State College, Leesburg, FL
Associate of Arts from General Studies
05.1993 - 08.1998
University of Central Florida, Orlando, FL
Associate of Science from Marketing Research
07.1998 - 08.2001
Skills
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Leadership Experience
Promotes an inclusive and diverse culture within each team. Leads the team through identifying the individual strengths of each team member and then utilizing the same to accomplish a common goal. The team strengths based approach to leadership has proven to increase engagement and productivity while also improving the morale and overshadowing the opportunities of the team member. Using the team's strengths to solve problems encourages diverse input and provides each team member a seat at the table.
Communication Skills
Implemented new procedures and technologies that improved efficiency and streamlined operations.
Corporation
Target Global Supply Chain, Operations Manager MBP, Pueblo, Colorado, 07/17, 04/18, Operations Manager Assets Protection, Pueblo, Colorado, 04/18, Present
Timeline
Assets Protection Operations Manager
Target Global Supply Chain
07.2017 - Current
Executive Team Leader - Assets Protection
Target Stores
05.2012 - 07.2017
Child Protection Investigations Supervisor
Florida Department Of Children And Families
07.2001 - 05.2012
University of Central Florida
Associate of Science from Marketing Research
07.1998 - 08.2001
Lake Sumter State College
Associate of Arts from General Studies
05.1993 - 08.1998
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