Pamela Squires
Decatur,AL
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
I have an extensive back ground in customer relations and retention,cash handling,time management,multi-tasking,phone and email expertise. I have also ran a family business repairing and modifying diesel trucks with a focus on Ford 6.4 liter engines.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Warehouse Worker/ Machinr Driver/ Quality Control
Target Distribution Center Global Supply Chain
08.2021 - Current
- Helped train new employees in safe practices and warehouse procedures.
- Successfully navigated large shipments of materials through tight spaces and busy facilities.
- Trained and supervised new employees to apply best practices and comply with health and safety procedures and regulations.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
Office Administrator
H And R Block
12.2022 - 04.2023
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
- Interacted with customers by phone, email, or in-person to provide information.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Managed and properly accounted for petty cash issued to facilitate general office activities.
- Monitored and oversaw general cleaning of office in line with company cleanliness standards.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Facilitated office productivity, coordinating personnel schedules, quality assurance and procedural improvements.
Paint Sales Associate
Home Depot
05.2020 - 08.2021
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Prioritized helping customers over completing other routine tasks in store.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Developed strong rapport with customers and created positive impression of business.
- Recommended complementary purchases to customers, increasing revenue.
- Shared personal recommendations and product knowledge with customers to help determine correct product for customer DIY projects.
Office Manager
Port Charlotte Power Products
03.2018 - 01.2021
- Maintained computer and physical filing systems.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Controlled finances to lower costs and keep business operating within budget.
- Updated reports, managed accounts, and generated reports for company database.
- Managed compliance to keep organization operating within legal and regulatory guidelines.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Education
High School Diploma -
Arkansas State University
State University, AR05.1987
Skills
- Creative Solutions
- Cycle Count
- Complex Problem-Solving
- Clear Communication
- Inventory Management and Planning
- Occupational Health and Safety
- Investigative Audits
- Safety Protocols
- Product Management
- Motivated Team Player
- Exceptional Time Management Skills
- Self-Motivated and Disciplined
- Goals and Performance
- Enter Data
- Hand Scanning
- Attention to Detail
- Damage Reports
- Email Etiquette
- Microsoft Word
Accomplishments
I am hazmat and cpr certified. I am also a member of the safety and emergency response teams. Ability to read and understand msds for chemical safety
Certification
cpr and defibrillator,hazmat for body fluids and tissues,emergency first aid.
Timeline
Office Administrator
H And R Block
12.2022 - 04.2023
Warehouse Worker/ Machinr Driver/ Quality Control
Target Distribution Center Global Supply Chain
08.2021 - Current
Paint Sales Associate
Home Depot
05.2020 - 08.2021
Office Manager
Port Charlotte Power Products
03.2018 - 01.2021
High School Diploma -
Arkansas State University
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