Summary
Overview
Work History
Education
Skills
Certification
Military Service
Personal Information
Timeline
Generic

Jennifer Thacker

1061 Choctaw Ridge Dr. Holts Summit,MO

Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, and providing solutions to build loyalty.

Overview

35
35
years of professional experience
1
1
Certification

Work History

Medical Assistant

ShiftMed (Medical Staffing For Saint Mary's)
7925 Jones Branch Drive Suite1100 McLean, VA 2210
08.2023 - Current

Transferable skills: Customer/Patient Care, recordation of service, empathetic, kind, maintain professionalism in a demanding, fast passed environment.

  • Provided compassionate care for patients, addressing their concerns and ensuring positive experience.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Documented patient information and care activities in electronic health record.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • 12 hour shifts

I currently pick up shifts on an online staffing platform, ShiftMed, for Saint Mary's Hospital. I do like helping people, however this is not my long term job.

Licensed Realtor

Keller Williams Realty
2418 Hyde Park Rd Jefferson City, MO 65109
01.2018 - Current

The goal is to utilize skills, hands on training, and education in real estate. The transferable skills are

  • Sales experience
  • Serve by Code of Ethics and Golden Rule
  • Client/Customer service
  • Computer literate
  • Professional in action and attire
  • Maintained up-to-date knowledge of local market trends and regulations, providing valuable insights and advice to clients.
  • Conducted comprehensive market analyses to determine optimal listing prices for sellers, maximizing profits while minimizing time on market.
  • Facilitated smooth transactions by coordinating with various stakeholders such as title companies, inspectors, appraisers, and attorneys.
  • Coordinated appointments with buyers, sellers and other realtors to show buyers and tenants prospective homes.
  • Used Microsoft/DocuSign to create and prepare documents such as closing statements, purchase agreements and deeds.
  • Wrote contracts to outline sales and purchases of properties.
  • Liaised between buyers and sellers to provide positive experiences for both parties.
  • 2018-2020 worked as realtor part time. As I built my business I supplement my income by picking up shifts as a nursing assistant.
  • 2020-2023 worked as full time realtor.
  • 2023 Moved to Missouri from North Dakota.

Currently licensed as a real estate agent in Missouri, however not active in the business.

Moved to Missouri

Provided Care For My Terminally Ill Mother
Holts Summit
01.2023 - 07.2023

My mother is now deceased. I decided to stay here to be close to family.

Real Estate Agent

Keller Williams
4575 23rd Ave S Suite 400
01.2020 - 01.2023
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
  • Negotiated, facilitated, and managed real estate transactions.
  • Advertised client properties through websites, social media, and real estate guides.
  • Maintained connections with clients to encourage repeat business and referrals.
  • Streamlined communication between all parties involved in transactions, ensuring smooth closings and satisfied clients.
  • Communicated with clients to understand property needs and preferences.

CNA - Certified Nursing Assistant

Saint Gabriel's Nursing Home
4580 Coleman St. Bismarck, ND 58503
07.2018 - 09.2021
  • Reduced patient stress levels through effective communication and active listening skills.
  • Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.

Real Estate Agent

Bianco Realty
601 E Bismarck Expy. Bismarck, ND 58504
01.2018 - 01.2020

Homeschool Teacher

Self Employed
Many Different Locations
01.2000 - 01.2018
  • Managed homeschool schedules effectively, balancing extracurricular activities with academic requirements for well-rounded development.
  • Researched and chose appropriate curriculum to meet children's abilities and grade levels.
  • Emphasized practical life skills alongside academics, preparing students for future independence and decision-making abilities.
  • Organized hands-on instructional activities to supplement textbook instruction to engage and motivate students.
  • Increased student motivation by implementing engaging activities and interactive teaching techniques.

The children and I followed my husband as he had job relocations in construction management. We thought it best to homeschool vs putting the children in different schools.

Electrician's Mate

US Navy
Pearl Harbor Honolulu, HI
12.1989 - 01.1994
  • Maintained and tested fire alarm systems.
  • Repaired systems, replaced malfunctioning parts, and supported electrical installations.
  • Installed new electrical components and fixtures safely and tested systems to enhance power flow.
  • Inspected electrical systems, equipment and components to identify hazards and defects.
  • Worked under supervision of journeyman electrician to learn trade and develop electrical knowledge.

Education

Licensure - Certified Nursing Assistant

Bismarck State College
Bismarck, ND
07.2018

Licensure - Real Estate

University of North Dakota
Grand Forks, ND
2017

Technical school in Electrical motors -

US NAVY
Chicago, IL
12.1991

High school diploma -

Concord High School
Elkhart, IN
05.1989

Skills

  • Sales
  • Customer service
  • Communication skills
  • Excellent teamwork
  • Highly Professional
  • Contract documentation
  • Client-oriented
  • Strong organizational skills

Certification

  • Certified Nursing Assistant (CNA), 07/01/18, Present
  • Licensed Real Estate Agent - 2018 - Present

I have been a licensed REALTOR for the past five years in North Dakota. I have completed the Missouri Real Estate exam. I am licensed in Missouri, however I am inactive at this time.

Military Service

NAVY, United States, Petty Officer Third Class, 12/01/89, 12/01/93, Served in the US NAVY as an electrical motor technician. Stationed in Hawaii. Learned electrical motors, self discipline and respect.

Personal Information

Work Permit: Authorized to work in the US for any employer

Timeline

Medical Assistant

ShiftMed (Medical Staffing For Saint Mary's)
08.2023 - Current

Moved to Missouri

Provided Care For My Terminally Ill Mother
01.2023 - 07.2023

Real Estate Agent

Keller Williams
01.2020 - 01.2023

CNA - Certified Nursing Assistant

Saint Gabriel's Nursing Home
07.2018 - 09.2021

Real Estate Agent

Bianco Realty
01.2018 - 01.2020

Licensed Realtor

Keller Williams Realty
01.2018 - Current

Homeschool Teacher

Self Employed
01.2000 - 01.2018

Electrician's Mate

US Navy
12.1989 - 01.1994

Licensure - Certified Nursing Assistant

Bismarck State College

Licensure - Real Estate

University of North Dakota

Technical school in Electrical motors -

US NAVY

High school diploma -

Concord High School
Jennifer Thacker