Summary
Overview
Work History
Education
Skills
Certification
Military Service
Personal Information
Timeline
Generic

Jennifer Thacker

1061 Choctaw Ridge Dr. Holts Summit,MO

Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, and providing solutions to build loyalty.

Overview

35
35
years of professional experience
1
1
Certification

Work History

Medical Assistant

ShiftMed (Medical Staffing For Saint Mary's)
08.2023 - Current

Transferable skills: Customer/Patient Care, recordation of service, empathetic, kind, maintain professionalism in a demanding, fast passed environment.

  • Provided compassionate care for patients, addressing their concerns and ensuring positive experience.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Documented patient information and care activities in electronic health record.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • 12 hour shifts

I currently pick up shifts on an online staffing platform, ShiftMed, for Saint Mary's Hospital. I do like helping people, however this is not my long term job.

Licensed Realtor

Keller Williams Realty
01.2018 - Current

The goal is to utilize skills, hands on training, and education in real estate. The transferable skills are

  • Sales experience
  • Serve by Code of Ethics and Golden Rule
  • Client/Customer service
  • Computer literate
  • Professional in action and attire
  • Maintained up-to-date knowledge of local market trends and regulations, providing valuable insights and advice to clients.
  • Conducted comprehensive market analyses to determine optimal listing prices for sellers, maximizing profits while minimizing time on market.
  • Facilitated smooth transactions by coordinating with various stakeholders such as title companies, inspectors, appraisers, and attorneys.
  • Coordinated appointments with buyers, sellers and other realtors to show buyers and tenants prospective homes.
  • Used Microsoft/DocuSign to create and prepare documents such as closing statements, purchase agreements and deeds.
  • Wrote contracts to outline sales and purchases of properties.
  • Liaised between buyers and sellers to provide positive experiences for both parties.
  • 2018-2020 worked as realtor part time. As I built my business I supplement my income by picking up shifts as a nursing assistant.
  • 2020-2023 worked as full time realtor.
  • 2023 Moved to Missouri from North Dakota.

Currently licensed as a real estate agent in Missouri, however not active in the business.

Moved to Missouri

Provided Care For My Terminally Ill Mother
01.2023 - 07.2023

My mother is now deceased. I decided to stay here to be close to family.

Real Estate Agent

Keller Williams
01.2020 - 01.2023
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
  • Negotiated, facilitated, and managed real estate transactions.
  • Advertised client properties through websites, social media, and real estate guides.
  • Maintained connections with clients to encourage repeat business and referrals.
  • Streamlined communication between all parties involved in transactions, ensuring smooth closings and satisfied clients.
  • Communicated with clients to understand property needs and preferences.

CNA - Certified Nursing Assistant

Saint Gabriel's Nursing Home
07.2018 - 09.2021
  • Reduced patient stress levels through effective communication and active listening skills.
  • Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.

Real Estate Agent

Bianco Realty
01.2018 - 01.2020

Homeschool Teacher

Self Employed
01.2000 - 01.2018
  • Managed homeschool schedules effectively, balancing extracurricular activities with academic requirements for well-rounded development.
  • Researched and chose appropriate curriculum to meet children's abilities and grade levels.
  • Emphasized practical life skills alongside academics, preparing students for future independence and decision-making abilities.
  • Organized hands-on instructional activities to supplement textbook instruction to engage and motivate students.
  • Increased student motivation by implementing engaging activities and interactive teaching techniques.

The children and I followed my husband as he had job relocations in construction management. We thought it best to homeschool vs putting the children in different schools.

Electrician's Mate

US Navy
12.1989 - 01.1994
  • Maintained and tested fire alarm systems.
  • Repaired systems, replaced malfunctioning parts, and supported electrical installations.
  • Installed new electrical components and fixtures safely and tested systems to enhance power flow.
  • Inspected electrical systems, equipment and components to identify hazards and defects.
  • Worked under supervision of journeyman electrician to learn trade and develop electrical knowledge.

Education

Licensure - Certified Nursing Assistant

Bismarck State College
Bismarck, ND
07.2018

Licensure - Real Estate

University of North Dakota
Grand Forks, ND
2017

Technical school in Electrical motors -

US NAVY
Chicago, IL
12.1991

High school diploma -

Concord High School
Elkhart, IN
05.1989

Skills

  • Sales
  • Customer service
  • Communication skills
  • Excellent teamwork
  • Highly Professional
  • Contract documentation
  • Client-oriented
  • Strong organizational skills

Certification

  • Certified Nursing Assistant (CNA), 07/01/18, Present


  • Licensed Real Estate Agent - 2018 - Present

I have been a licensed REALTOR for the past five years in North Dakota. I have completed the Missouri Real Estate exam. I am licensed in Missouri, however I am inactive at this time.


Military Service

NAVY, United States, Petty Officer Third Class, 12/01/89, 12/01/93, Served in the US NAVY as an electrical motor technician. Stationed in Hawaii. Learned electrical motors, self discipline and respect.

Personal Information

Work Permit: Authorized to work in the US for any employer

Timeline

Medical Assistant

ShiftMed (Medical Staffing For Saint Mary's)
08.2023 - Current

Moved to Missouri

Provided Care For My Terminally Ill Mother
01.2023 - 07.2023

Real Estate Agent

Keller Williams
01.2020 - 01.2023

CNA - Certified Nursing Assistant

Saint Gabriel's Nursing Home
07.2018 - 09.2021

Real Estate Agent

Bianco Realty
01.2018 - 01.2020

Licensed Realtor

Keller Williams Realty
01.2018 - Current

Homeschool Teacher

Self Employed
01.2000 - 01.2018

Electrician's Mate

US Navy
12.1989 - 01.1994

Licensure - Certified Nursing Assistant

Bismarck State College

Licensure - Real Estate

University of North Dakota

Technical school in Electrical motors -

US NAVY

High school diploma -

Concord High School
  • Certified Nursing Assistant (CNA), 07/01/18, Present


  • Licensed Real Estate Agent - 2018 - Present

I have been a licensed REALTOR for the past five years in North Dakota. I have completed the Missouri Real Estate exam. I am licensed in Missouri, however I am inactive at this time.


Jennifer Thacker