Jennifer Thompson
Fort Lauderdale,United States
Summary
Highly experienced sales and customer service individual known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationship and delivering impressive results.
Overview
17
17
years of professional experience
Work History
Sales Associate
Self Employed
Fort Lauderdale, FL
02.2013 - 05.2018
- Engaged with customers to build rapport and loyalty.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new and potential customers.
Sales Associate/Client Service Representative
Stress Free Corporate Housing
Weston, FL
10.2011 - 08.2012
- Attended advanced training sessions and conferences to increase product knowledge and productivity.
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
- Served as liaison for company, clients and referred prospects regarding inquiries, issues, order management, post-sales follow-up and customer relations.
Healthcare Recruiter
Source Staffing
Fort Lauderdale, FL
02.2011 - 08.2011
- Utilized social media sites to recruit new employees.
- Worked with healthcare employees to determine specific job qualifications.
- Advertised job opportunities on social media platforms and job boards.
- Scheduled interviews with other healthcare professionals.
Property Consultant/Real Estate Salesperson
First Services Residential
Fort Lauderdale, FL
08.2010 - 11.2010
- Communicated with clients to understand property needs and preferences.
- Advised and informed prospective clients on current market activities and conditions.
- Developed and maintained list of available properties suited to different needs and budgets for both commercial and industrial use.
Real Estate Sales Associate
Price Realty
Oakland Park, FL
03.2009 - 07.2010
- Worked closely with clients to facilitate appropriate loans, inspections and credit reports.
- Generated leads for sales and rental properties through cold calls and referrals.
- Advised and informed prospective clients on current market activities and conditions.
- Compared recently sold area properties to determine competitive market prices.
- Communicated with clients to understand property needs and preferences.
- Developed and maintained list of available properties suited to different needs and budgets for both commercial and industrial use.
- Coordinated appointments to show marketed properties.
- Liaised between buyers and sellers to provide positive experiences for both parties.
Housing Specialist
Cross Country Healthcare
Boca Raton, FL
08.2000 - 02.2009
- Identified and recruited landlords and brokers to provide suitable and affordable units to meet clients' needs.
- Explained rental and housing regulations to clients and helped each discover best options for housing.
- Calculated tenant rent amounts to prepare leases and contracts.
- Answered client questions about lease and rental agreements and advocated on behalf of client needs.
- Maintained database of housing resources, landlords and management companies.
- Reviewed documentation and input data into computer system to complete eligibility process, re-certifications and tenant move-outs.
Education
Medical Insurance Coding, Real Estate
Kaplan College, Gold Coast, Dinthill High School
Fort Lauderdale, FL, JamaicaSkills
Excellent communication skills
Experienced negotiator and problem solver
Strong customer service background
Proficient at multi-tasking with excellent telephone mannerism
Timeline
Sales Associate
Self Employed
02.2013 - 05.2018
Sales Associate/Client Service Representative
Stress Free Corporate Housing
10.2011 - 08.2012
Healthcare Recruiter
Source Staffing
02.2011 - 08.2011
Property Consultant/Real Estate Salesperson
First Services Residential
08.2010 - 11.2010
Real Estate Sales Associate
Price Realty
03.2009 - 07.2010
Housing Specialist
Cross Country Healthcare
08.2000 - 02.2009
Medical Insurance Coding, Real Estate
Kaplan College, Gold Coast, Dinthill High School
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