Jennifer Tino Melchor
Laguna Niguel,CA
Summary
Customer service professional with experience in delivering exceptional service and fostering positive client relationships. Known for my strong work ethic, quick learning ability, and proactive approach to problem-solving. Eager to leverage my skills and enthusiasm to contribute to a positive and collaborative work environment while continuously seeking opportunities for growth and development.
Overview
1
1
year of professional experience
Work History
Housekeeper
Inn at the Mission
San Juan Capistrano, CA
08.2023 - Current
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Provided excellent customer service by responding quickly to inquiries.
- Delivered requested items to guest rooms in a timely manner.
- Completed daily list of rooms to turnover between guests, consistently meeting deadlines and completing thorough work.
Registration Specialist
Faith Regional Health Services
Norfolk, NE
11.2022 - 06.2023
- Verified insurance coverage for incoming patients and ensured that all documents were accurate and up-to-date.
- Followed established procedures while registering new patients into the system.
- Maintained confidentiality of all protected health information as required by HIPAA regulations.
- Resolved any discrepancies between insurance companies, physicians, hospitals, and and or other healthcare providers regarding payments or services rendered.
Education
High School Diploma -
Norfolk Senior High School
Norfolk, NE07-2020
Skills
- Customer Service
- Guest Relations
- Hospitality Background
- Teamwork
- Hardworking
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Housekeeper
Inn at the Mission
08.2023 - Current
Registration Specialist
Faith Regional Health Services
11.2022 - 06.2023
High School Diploma -
Norfolk Senior High School