Jennifer Tran
Lansing,MI
Summary
As a versatile candidate with experience in nails, phlebotomy, medical assisting, pharmacy technology, and customer service, I bring a diverse skill set to various healthcare and customer-facing roles. Recognized for delivering exceptional service and care, I offer a unique blend of technical expertise and customer-focused skills. With a proven track record of perfect attendance and a strong commitment to learning and adapting, I strive for continuous improvement and aim to provide the highest level of service. From meticulous tool sterilization to precise blood draws and patient care, I excel in diverse environments, meeting the needs of clients and patients with proficiency. Driven by a passion for excellence and a dedication to personal and professional growth, I am well-prepared to contribute meaningfully to any healthcare or customer service-oriented position.
Overview
3
3
years of professional experience
Work History
Occupational Health Medical Assistant
University of Michigan Health- Sparrow
Lansing, MI
10.2023 - Current
- Prepares patients for pre-employment, DOT exams, work injury, and annual physicals, ensuring thorough readiness and compliance with relevant procedures
- Records precise vital signs and meticulously maintains patients' medical histories
- Conducts laboratory and diagnostic tests, including venipuncture for blood collection, urine analysis, measurement of A1c percentages, and other relevant procedures.
- Managing various front-office tasks, including answering incoming calls, scheduling appointments, handling paperwork to be sent over confidentially according to company protocols (including faxing), and managing email correspondence
- Conducted federal drug screenings and breath alcohol tests in compliance with regulatory standards and company protocols.
- Conducted onsite and clinic-based respirator testing to ensure employee safety and adherence to company protocols and regulatory standards.
- Maintains and cleans equipment, Ensures environmental safety
Assistant Manager
Cottage Inn Pizza
Mount Pleasant, MI
06.2021 - 10.2023
- Overseeing, guiding, and demonstrating strong interpersonal abilities
- Conducting training, assigning tasks to team members, and utilizing effective time management techniques
- Budget management and sales monitoring with a focus on optimizing labor percentages
- Obtaining a positive workplace culture and ensuring client satisfaction
- Developing work schedules tailored to various roles and responsibilities
- Conducting recruitment and termination processes for individuals not meeting performance standards
PCT/ Phlebotomist
Biolife Plasma Center
Mount Pleasant, MI
02.2021 - 12.2021
- Execute verification steps, follow procedures, and troubleshoot plasma pheresis equipment
- Accurately record donor vitals and enter donor information into the Donor Information System (DIS)
- Maintaining a robust understanding of HIPAA requirements
- Gathering plasma from donors utilizing apheresis equipment, guaranteeing a secure and streamlined procedure
Education
High School Diploma -
Haslett High School
Haslett, MI06-2019
Certifications - CCMA And CPT
Wilson Talent Center
Mason, MI06-2019
Some College (No Degree) - Exercise Science
Central Michigan University
Mount Pleasant, MISkills
- Phlebotomy
- Medical Terminology
- Team management and supervision
- Medical terminology knowledge
- Vital Sign Monitoring
- Respiratory equipment training
- Diagnostic Procedures
- Case Management
- Electrocardiography (EKG)
- Patient Scheduling
- Inventory Management
- Patient-focused care
Languages
Vietnamese
Native/ Bilingual
English
Professional
Korean
Limited
Timeline
Occupational Health Medical Assistant
University of Michigan Health- Sparrow
10.2023 - Current
Assistant Manager
Cottage Inn Pizza
06.2021 - 10.2023
PCT/ Phlebotomist
Biolife Plasma Center
02.2021 - 12.2021
High School Diploma -
Haslett High School
Certifications - CCMA And CPT
Wilson Talent Center
Some College (No Degree) - Exercise Science
Central Michigan University