Jennifer Tran-Antunez
Denver,CO
Summary
Skilled in customer service and time management; I excel in high-pressure environments, as demonstrated at Young's Cafe where I enhanced guest flow through efficient table management. My expertise extends to maintaining accurate financial records at Herrera Jr Albert CPA, showcasing my attention to detail and ability to improve service quality. Additionally, I prioritize customer relationships and customer satisfaction as practiced at Le Salon.
Overview
3
3
years of professional experience
Work History
Restaurant Waiter
Young's Cafe
01.2021 - 07.2024
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
- Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
Bookkeeping Assistant
Herrera Jr Albert CPA
05.2023 - 09.2023
- Managed invoices, payments and deposits, maintaining accurate expenditure records.
- Supported month-end closing activities, such as reconciling bank statements and adjusting journal entries, for accurate financial reporting purposes.
- Updated financial records using various software programs for current, accurate accounts.
- Organized digital filing systems for easy retrieval of historical financial documents during audits or annual reviews.
- Provided exceptional customer service when addressing client inquiries related to billing issues or account balances due diligently and professionally.
Nail Technician
Le Salon
07.2021 - 07.2024
- Established strong client relationships through exceptional customer service and communication skills.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
- Educated clients on proper nail care maintenance, helping them extend the life of their treatments between appointments.
- Supported overall salon operations by assisting with administrative duties, such as answering phones, booking appointments, and handling transactions when necessary.
Education
Associate of Arts - Criminal Justice
Community College of Denver
Denver, CO12.2024
High School Diploma -
Fort Collins High School
Fort Collins, CO05.2023
Skills
- Customer Service
- Time Management
- Service Quality
- Memory retention
- High-volume dining
- Table Bussing
- Customer Relations
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Bookkeeping Assistant
Herrera Jr Albert CPA
05.2023 - 09.2023
Nail Technician
Le Salon
07.2021 - 07.2024
Restaurant Waiter
Young's Cafe
01.2021 - 07.2024
Associate of Arts - Criminal Justice
Community College of Denver
High School Diploma -
Fort Collins High School
Similar Profiles
Amit NepaliAmit Nepali
Waiter at Young's Stupa Cafe And RestaurantWaiter at Young's Stupa Cafe And Restaurant
Kayla YoungKayla Young
Bookkeeper at Young's Daughters Funeral HomeBookkeeper at Young's Daughters Funeral Home
Joseph MartelJoseph Martel
Lead Driver at RNDC/Young's MarketLead Driver at RNDC/Young's Market
Lily NoteboomLily Noteboom
Intermediate Research Services Professional at CU AnschutzIntermediate Research Services Professional at CU Anschutz
Jacob FowlerJacob Fowler
GIS Analyst at Samsung C&T AmericaGIS Analyst at Samsung C&T America