Jennifer Urcino
Hutto,TX
Summary
Proven ability in patient care and appointment scheduling, enhancing patient satisfaction and clinic efficiency. Skilled in maintaining accurate medical records and fostering teamwork, ensuring compliance with HIPAA regulations while delivering exceptional service.
Overview
4
4
years of professional experience
Work History
Chiropractor's Assistant
Round Rock Pain and Injury Center
Round Rock, TX
07.2025 - Current
- Provided exceptional customer service to enhance patient experience and satisfaction.
- Answered phones to respond to customer questions, provide information and schedule appointments.
- Input patient data into computer system using Software and checked information for accuracy.
- Performed electric muscle stimulation,mechanical traction.
- Learned and followed laws and HIPAA guidelines to keep office compliant with industry regulations.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
Fulfillment Expert
Target
Round Rock, TX
09.2022 - Current
- Trained new team members on safety protocols and operational standards for optimal performance.
- Collaborated with team members to meet daily targets, contributing to overall company success and growth.
- Facilitated strong communication between the fulfillment department and other company departments, ensuring seamless collaboration in support of overall business objectives.
- Greeted customers and directed to requested products.
- Printed labels, packaged boxes, and loaded into outbound containers.
Education
High School Diploma -
Pflugerville High School
Pflugerville, TX06.2022
Skills
Patient Care
Appointment Scheduling
Telephone Etiquette
Medical Front Desk Management
Treatment Tracking
Willingness To Learn
Teamwork And Collaboration
Multitasking Abilities
Customer Service
Languages
Spanish
Professional Working
Timeline
Chiropractor's Assistant
Round Rock Pain and Injury Center
07.2025 - Current
Fulfillment Expert
Target
09.2022 - Current
High School Diploma -
Pflugerville High School