Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jennifer Uzcategui

Boca Raton,Florida

Summary

Hardworking and passionate leader with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Exceptional interpersonal communication skills with keen ability to go above and beyond to create unforgettable guest experiences.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Real Estate Agent

Coldwell Banker Realty
05.2022 - Current
  • Promotes sale of properties through advertisements, open houses, and leveraging listing services/online advertising platforms
  • Accompanies buyers through all phases of the home buying process– including initial visits and closing inspections– advising on the suitability and home value based on current market conditions
  • Drafts contracts, negotiates pricing, provides market research, and educates clients on the process according to their needs
  • Negotiated and closed 3 transactions successfully in the first three months and has generated $1.2 million dollars in sales to date

Brand Ambassador/Event Team Lead

Independent
02.2017 - Current
  • Represents large-scale brands at high profile events across Florida, delivering key messaging and curating memorable experiences for thousands of event goers
  • Greets event patrons with enthusiasm, building immediate brand trust and generating leads for the client
  • Provides on-site customer service to facilitate brand activations, including bartending, sampling, serving, event registration, and promoting brand identity
  • Completes post-event recaps detailing highlights and key learnings to drive awareness and revenue
  • High profile brand clients include: NBA, Azimut Yachts, Riviera, Nespresso, Jose Cuervo, Brugal, and Celsius


Server/Cocktail Waitress

Salt7
03.2021 - 07.2022
  • Reputation for putting guests at ease, handling large crowds, and maintaining composure in stressful situations.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • History of providing clear, polite, and positive communication with diverse guests and co-workers to ensure seamless order placements
  • Increased sales significantly by upselling higher-end products to customers.
  • Dedicated to maintaining cleanliness and adhering to all safety and legal standards

Key Leader

Lululemon Athletica
12.2019 - 03.2021
  • Provided guests with product specs, communicating special features, benefits, fabric, usage, and care
  • Oversaw the execution of product deliveries, inventory, or community events
  • Created an environment of fun, empowerment, and respect, ensuring team members felt supported while leading the floor

Pool Cocktail Server

Fontainebleau
09.2018 - 03.2020
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty
  • Anticipated guest needs and provided proactive service
  • Maintained customer satisfaction with timely check-ins to assess food and beverage needs
  • Performed side work at the start and end of each shift as required by service station assignment

Education

BA - Communications

University of Central Florida
Orlando, FL
08.2018

Skills

  • Bilingual- Spanish/English
  • Communication
  • Adaptable
  • Collaboration
  • Organization
  • Relationship Building
  • Prioritizing
  • Multitasking
  • Quick Problem Solving
  • Optimism
  • Cool Under Pressure

Certification

  • Licensed Real Estate Agent


  • Hospitality & Tourism Management Certification, Florida Atlantic University


  • ServSafe Alcohol Certification, National Restaurant Association


  • State Licensed Bartending Certification, 786-Bartend/The Bartender's Institute

Timeline

Real Estate Agent

Coldwell Banker Realty
05.2022 - Current

Server/Cocktail Waitress

Salt7
03.2021 - 07.2022

Key Leader

Lululemon Athletica
12.2019 - 03.2021

Pool Cocktail Server

Fontainebleau
09.2018 - 03.2020

Brand Ambassador/Event Team Lead

Independent
02.2017 - Current

BA - Communications

University of Central Florida

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Jennifer Uzcategui