Jennifer Vasconez
Newburgh,NY
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
25
25
years of professional experience
Work History
Substitute Teacher
Newburgh Enlarged City School District
09.2024 - Current
- Managed classroom behavior, fostering respect and collaboration among students.
- Kept students on-task with proactive behavior modification and positive
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Reviewed and revised lesson materials, ensuring alignment with curriculum standards.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Increased student engagement in STEM subjects by organizing science fairs and guest speaker events.
Administrative Assistant
Keller Williams Realty
03.2023 - Current
- Manage Scheduling, client communications and office operations.
- Maintain professional relationship with agents, client and partners.
- Answering phones, scheduling appointments, and following up with confirmations.
Owner
J.E.I. dispatching solutions LLC
12.2022 - Current
- Coordinate driver schedules pickup, and deliveries.
- Ensure DOT compliance and accurate documentation.
- Communicate with customers and brokers to resolve logistical issue.
Receptionist
Boys and Girls Club of Newburgh
10.2021 - 12.2022
- Supported youth programming and ensured compliance with NY childcare licensing requirements.
- Managed front desk operations, ensuring smooth visitor check-in processes.
- Coordinated communication between staff and families, enhancing overall member experience.
- Assisted in planning community outreach events, increasing member engagement and participation.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Patient Financial Specialist
Montefiore Nyack Hospital
01.2019 - 12.2020
- Verified insurance eligibility, benefits, referrals and prior authorization
- Resolved billing inquiries and ensured financial clearance prior to services
- Checks system for all 'add on' appointments and ensures authorization is obtained
- Streamlined billing processes, resulting in improved efficiency and reduced errors.
- Advised patients on available financial assistance programs, helping them navigate the application process to secure support with medical expenses.
- Trained new hires on company policies, software usage, and effective communication strategies to ensure consistent quality service across the team.
Patient Advocate
Meddata Inc./ Good Samaritan Hospital
02.2014 - 01.2019
- Screened uninsured patients for Medicaid, disability and assistance programs
- Managed Medicaid applications and traced enrollment status
- Collaborated with case managers, social workers, and hospital staff
- Answered incoming calls and make out-bound calls and track all paper work necessary to submit enrollment, pending statuses, and renewal for prospective Medicaid patients and QHP
- Managed caseload, uphold daily productivity standards
- Advocated for patient rights and needs, ensuring access to appropriate care and resources.
Marketing Recertification Rep
Affinity Health Plan
02.2011 - 01.2014
- Conducted eligibility screenings and processed health plan enrollments
- Reviewed and Submitted all required documentation in a timely manner for compliance
- Performed outreach and client education regarding coverage options
- Collaborated with team members to achieve monthly sales targets.
Senior Administrative Assistant
Adecco Staffing Agency / JP Morgan Chase
02.2005 - 12.2008
- Prepared all correspondence and itineraries for bank Vice Presidents
- Scheduled travel arrangements and greeted visitors
- Organized and expedited workflow through the Vice Presidents’ offices and initiated follow-up action as required
- Completed monthly expense and approval reports for officers
- Answered high volume of incoming office phones, and distributed mail
- Greeted visitors, maintained records and files of all applicants.
Business Sales Account Executive
Adecco Staffing / Verizon Wireless
01.2001 - 12.2004
- Managed existing accounts, ensuring high levels of customer satisfaction
- Analyzed competitor offerings, pricing strategies, and industry trends
- Negotiated contracts with clients and successfully closed deals
- Coordinated onsite marketing events for B2B and order demonstration phones as needed
- Ensured clients are well informed of wireless benefits and features.
Education
Associate of Applied Science - Business Administration
Plaza College
Forest Hills, NY01-2004
Skills
- MS Office suite
- Insurance Verification
- Epic / Paragon
- NJ, NY and PA Medicaid Eligibility
- Knowledge of Medical Terminology, Appeals & Claims, EOB’s and Prior Authorizations
- Office Administration
- Expense Reporting
- HIPAA Compliance
- Classroom management
- Relationship building and management
- Test proctoring
- Results-focused
- Lecturing and teaching
- Teamwork and collaboration
- Multitasking and organization
- Problem-solving
- Active listening
Timeline
Substitute Teacher
Newburgh Enlarged City School District
09.2024 - Current
Administrative Assistant
Keller Williams Realty
03.2023 - Current
Owner
J.E.I. dispatching solutions LLC
12.2022 - Current
Receptionist
Boys and Girls Club of Newburgh
10.2021 - 12.2022
Patient Financial Specialist
Montefiore Nyack Hospital
01.2019 - 12.2020
Patient Advocate
Meddata Inc./ Good Samaritan Hospital
02.2014 - 01.2019
Marketing Recertification Rep
Affinity Health Plan
02.2011 - 01.2014
Senior Administrative Assistant
Adecco Staffing Agency / JP Morgan Chase
02.2005 - 12.2008
Business Sales Account Executive
Adecco Staffing / Verizon Wireless
01.2001 - 12.2004
Associate of Applied Science - Business Administration
Plaza College