Dedicated treatment professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the community and client care.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Program Manager
Muse Treatment
01.2023 - Current
Responsible for the supervision of clients, participating in the program's social model, residential treatment setting, and support technicians.
Helped to provide a safe, supportive, and caring environment to promote well-being, encouragement, safety, and encourages clients to continue their recovery program.
Cooperated as a team member with management and clinical staff.
Knowledgeable of, and culturally sensitive to clients and employees,
Knowledgeable of the treatment process along with the problems and issues presented by clients participating in the company's treatment programs.
Responsible for providing a healthy, safe, comfortable and clean residence for the clients during their treatment.
Lead Behavioral Health Technician
Muse Treatment
05.2021 - 01.2023
Provided crisis intervention and de-escalation services, ensuring safety of all involved parties.
Supervised and mentored junior Behavioral Health Technicians for professional development and skill improvement.
Developed strong rapport with clients, establishing trust and encouraging open dialogue about their experiences and challenges.
Behavioral Health Technician
Resurgence Behavioral Health
12.2019 - 05.2021
Contributed to continuous quality improvement initiatives within the facility, enhancing overall service delivery and patient satisfaction levels.
Took and monitored vital signs, administered medications, and managed patient behavior.
Performed client intake procedures according to internal standards for new admissions.
Performed scheduled patient safety checks and documented results to establish patients' well-being.
Education
West Jordan High School
West Jordan, UT
Skills
Work Delegation
Operations Management
Problem-Solving
Decision-Making
Google Workspace
Team Leadership
Detail Oriented
Interpersonal Skills
Proficient in KIPU EMR
Critical Thinking
Certification
RADT# R1422490321, CCAPP - 2019 - Current
CPR/AED/First Aid, National CPR Foundation - 2023 - Current
Front Office Manager at The Muse Sarovar Portico Kapashera & The Muse Sarovar Portico Nehru, ResortsFront Office Manager at The Muse Sarovar Portico Kapashera & The Muse Sarovar Portico Nehru, Resorts