Jennifer Ventre
Cincinnati,OH
Summary
I am a very hardworking, committed employee with 21+ years experience working within the Hamilton County Clerk of Courts. I have dedicated the last 12 years of my employment to leadership and project management. I direct and coordinate daily operations and oversee administrative processes. I also identify opportunities to develop and implement new projects or processes to enhance efficiency and accuracy for the Clerk of Courts organization. I believe I am proficient in using independent decision-making skills and sound judgment to positively impact success. I am dedicated to applying training and morale-building abilities to enhance employee engagement and boost performance.
Overview
22
22
years of professional experience
Work History
Assistant Chief, Municipal Civil
Hamilton County Clerk Of Courts
08.2021 - Current
- Allocated duties and activities of personnel, routinely inspect employee's appearance, procedures, and work methods
- Disciplined personnel and initiate disciplinary measures as defined by SOPs
- Identified areas of personnel deficiency and took necessary action for correction
- Implemented variety of process improvement initiatives by restructuring organization, retraining, and establishing performance goals
- Implemented cross-trainings in other operations department responsibilities to cover duties for absent teammates
- Developed in-depth knowledge of the Municipal Civil Division through research, on the job training, and regular on-site meetings with team members
- Cultivated positive rapport with fellow employees to boost morale and promote employee retention
- Established team priorities, maintained schedules and monitored performance
Division Manager, Municipal Criminal & Traffic
Hamilton County Clerk Of Courts
09.2017 - 08.2021
- Supervised daily planning, coordination and administration for division operations
- Aided in establishing and enforcing clear and consistent policies and procedures
- Handled escalated complaints involving division operations and work of personnel under supervision
- Managed a 24/7 department consisting of 46 team members, including 3 Managers and 2 Supervisors
- Worked directly with the Chief and Assistant Chief of the division regarding responsibilities and procedures within the division
- Managed personnel
- Worked directly with Human Resources regarding personnel issues
- Evaluated Supervisors and Managers and reviewing evaluations for the rest of the team
- Reporting and recording attendance
- Created and managed updates of the division manual
- Created and managed updates of the search warrant manual
- Audited case file jackets for to ready for destruction
- Fixed all BMV issues
- Evaluated procedures for efficiency and accuracy
- Trained new hires
- Created new procedure for the DETER program
- Trained team in eCLEAR
- eCLEAR TAC
Supervisor, Data Entry, Muni Criminal & Traffic
Hamilton County Clerk Of Courts
03.2011 - 09.2017
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows
- Helped meet changing demands by recommending and implementing procedural rotations and making sure the team was adequately trained to do all tasks
- Entered in all journal entries from Probation and Pre-Trial
- Trained staff on procedures and eCLEAR
- Assistant TAC for eCLEAR
- Worked directly with Police Agencies and Police Officers to help with problems and answering questions
- Entered in criminal and traffic history for Dog Warden, Game Warden, Ohio Division of Natural Resources, Housing Charges for Sycamore Township, Colerain Township, Symmes Township, and Hamilton County Zoning Enforcers
- Worked directly with the Ohio BMV to help with problems and answer questions
- Reciting in CMS cases that have Open Capiases and/or Open Warrants
- Entered Probation, EMU, and Bond Revocation Warrants and Cites
- Sealed search warrants
- Sealed/Expunged cases from CMS
- Mayor's Court Transfers and Appeals
Courtroom Clerk, Municipal Criminal and Traffic
Hamilton County Clerk Of Courts
03.2004 - 03.2011
- Attended court sessions to record proceedings, generate all court forms, swear in court parties, and accurately document what occurred in court
- Put together the daily docket for the Judge/Magistrate's room I was responsible for each day
- Train new employees
- Provide the courtroom and court parties with necessary information
- Filed paperwork and case file jackets
- Worked directly with Judges, Magistrates, Attorneys, Police Officers, Probation Officers, Defendants, and Victims while in and out of court to fix errors, provide information, and/or provide the proper documentation needed
Deputy Clerk, Municipal Civil
Hamilton County Clerk Of Courts
04.2003 - 03.2004
- Originated Civil cases
- Verified the information entered was accurate
- Prepared and sent out daily mail
- Writ of Executions
- Alias Summons
- Scanned
- Entered Answers
- Other data entry as assigned by supervision
Education
High School Diploma -
Mother of Mercy High School
Cincinnati, Ohio06-1997
Skills
- Training coordination
- Policy implementation
- Interdepartmental coordination
- Operational reporting
- System improvement
- Operations management
- Customer Service
- Personable
- Up to facing new challenges
- Quick learner
Timeline
Assistant Chief, Municipal Civil
Hamilton County Clerk Of Courts
08.2021 - Current
Division Manager, Municipal Criminal & Traffic
Hamilton County Clerk Of Courts
09.2017 - 08.2021
Supervisor, Data Entry, Muni Criminal & Traffic
Hamilton County Clerk Of Courts
03.2011 - 09.2017
Courtroom Clerk, Municipal Criminal and Traffic
Hamilton County Clerk Of Courts
03.2004 - 03.2011
Deputy Clerk, Municipal Civil
Hamilton County Clerk Of Courts
04.2003 - 03.2004
High School Diploma -
Mother of Mercy High School
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