Detail-oriented professional with experience supporting judicial, hospitality, and warehouse operations. Skilled in verbal and written communication, schedule management, and issue resolution. Focused on coordinating tasks, supporting teams, and keeping service moving smoothly.
Work History
Meetings Assistant
3 Years 8 Months
Supreme Court of Ohio | 02.2023 - Current
Coordinated scheduling, correspondence, and calendar management for judicial and administrative priorities.
Responded to public and internal inquiries professionally, directing requests to proper resources.
Greeted guests in with friendliness and professionalism.
Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
Ensured smooth day-to-day operations by managing email correspondence and promptly addressing inquiries.
Banquet Captain
3 Years 5 Months
Deer Creek Lodge and Conference Center | 09.2019 - 02.2023
Coordinated servers, bartenders, and kitchen staff to ensure timely meal and beverage service.
Supervised banquet setups, service flow, and teardown to maintain consistent event execution.
Verified banquet room layouts, table settings, and equipment readiness before guest arrival.
Resolved guest concerns promptly to support professional service standards and satisfaction.
Communicated event changes to kitchen and service teams to keep operations aligned.
Oversaw timeliness and quality of food delivery at high-volume events.
Supervised and mentored kitchen and serving staff.
Increased repeat business by developing strong relationships with clients and consistently delivering exceptional service.
Enhanced event ambiance with creative table settings and decor arrangements.
<ul>
<li>Provided administrative support to three Front Office principals, ensuring seamless operations during absences.</li>
<li>Managed principal’s calendar, resolving scheduling conflicts and organizing meetings, events, and travel arrangements.</li>
<li>Acted as liaison with Agency senior leaders to gather briefing materials and background documents.</li>
<li>Coordinated logistics for executive team events, including conferences and retreats, enhancing overall efficiency.</li>
<li>Directed various support activities for high-level meetings and agency programs for distinguished visitors.</li>
<li>Collaborated with the Director of Scheduling to manage long- and short-term calendar of events.</li>
<li>Maintained confidentiality while managing sensitive information and prioritizing communications for senior executives.</li>
</ul> at United States Agency of International Development (USAID)<ul>
<li>Provided administrative support to three Front Office principals, ensuring seamless operations during absences.</li>
<li>Managed principal’s calendar, resolving scheduling conflicts and organizing meetings, events, and travel arrangements.</li>
<li>Acted as liaison with Agency senior leaders to gather briefing materials and background documents.</li>
<li>Coordinated logistics for executive team events, including conferences and retreats, enhancing overall efficiency.</li>
<li>Directed various support activities for high-level meetings and agency programs for distinguished visitors.</li>
<li>Collaborated with the Director of Scheduling to manage long- and short-term calendar of events.</li>
<li>Maintained confidentiality while managing sensitive information and prioritizing communications for senior executives.</li>
</ul> at United States Agency of International Development (USAID)