Summary
Overview
Work History
Education
Skills
Timeline
Server

Jennifer Weaver

Edwardsville,IL

Summary

Dynamic and dedicated professional with exceptional customer service skills honed at Applebee's Bar and Grill. Proven ability to enhance guest engagement and satisfaction through attentive service and strong multitasking. Expertise in cash handling and safe food practices, consistently delivering quality experiences in fast-paced environments.

Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

Diligent [Desired Position] with solid background in providing exceptional customer service in high-paced environments. Effectively managed tables and collaborated with kitchen staff to ensure smooth operations and satisfied patrons. Demonstrated strong multitasking abilities and attention to detail, ensuring seamless dining experience.

Overview

21
21
years of professional experience

Work History

Server

Applebee's Bar and Grill
10.2023 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.

Bakery/Deli Associate

Walmart
11.2020 - 08.2025
  • Improved teamwork dynamics by participating actively in meetings to share ideas on best practices for optimal performance within the department.
  • Gained expertise in various bakery/deli equipment operation, including ovens, slicers, mixers, fryers, and scales for efficient production of goods.
  • Prepared fresh bakery and deli items daily, ensuring consistent product quality for customers.
  • Assisted customers with special orders for events, ensuring accurate fulfillment and timely delivery.
  • Collaborated with team members to improve overall department efficiency and productivity.
  • Adhered to store policies and procedures in order to maintain a safe and professional working environment for all employees.

Cook/Dietary Aide

Farmington Country Manor
08.2018 - 10.2020
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Prepared diverse cuisines to meet customer dietary needs and preferences, elevating dining experience.
  • Maintained food safety and sanitation standards.

Production Worker

SC 2
02.2017 - 08.2018
  • Followed safety procedures and guidelines to maintain safe working environments.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
  • Resolved issues quickly to maintain productivity goals.

Expo Runner

Kelleher's Irish Pub & Eatery
02.2015 - 08.2015
  • Handled high-pressure situations gracefully under stress, ensuring all orders were completed accurately and efficiently.
  • Achieved a fast-paced work environment through focus on speed and accuracy while assembling dishes according to chef''s specifications.
  • Maintained a clean and organized expo station, improving efficiency in the kitchen.
  • Served food at proper temperature to meet safety standards.
  • Assisted chefs with plating dishes, ensuring a visually appealing presentation for guests.
  • Ensured order accuracy for guest satisfaction, double-checking plates before delivery.

Administrative Assistant

Schilling Distributing
09.2004 - 11.2007
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Receiving and Shipping engines for Caterpillar. Responsible for shipping papers with engines for import and export. Ordering containers for shipments overseas. Making tags and Postmarks for engines shipping. Entering Data on Serial numbers and ESO's identifying all engines. Loading engines on Semi's with fork truck for shipping.




Education

GED -

Canton High School
Canton, IL

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Safe food handling
  • Professional appearance
  • Customer service
  • Hospitality service expertise

Timeline

Server

Applebee's Bar and Grill
10.2023 - Current

Bakery/Deli Associate

Walmart
11.2020 - 08.2025

Cook/Dietary Aide

Farmington Country Manor
08.2018 - 10.2020

Production Worker

SC 2
02.2017 - 08.2018

Expo Runner

Kelleher's Irish Pub & Eatery
02.2015 - 08.2015

Administrative Assistant

Schilling Distributing
09.2004 - 11.2007

GED -

Canton High School

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