Jennifer Weliver
Whiteland,IN
Summary
Banking professional with extensive experience at Chase Bank, excelling in cash management and customer service. Proven track record in enhancing operational efficiency and training new associates. Great ability at identifying client needs and delivering tailored solutions, ensuring exceptional customer experiences while maintaining meticulous attention to detail.
Overview
8
8
years of professional experience
Work History
Associate Banker
Chase Bank
Indianapolis, IN
12.2019 - Current
-assists clients with all of their banking needs including account maintenance, customer claims, transactions, and referrals to the appropriate partners.
-Train and coach new team members on bank policy and procedures.
Lead Associate Operations
Chase Bank
Indianapolis, IN
06.2017 - 12.2019
-Managed branch operations and controls such monthly and quarterly audits and training new employees.
-Worked directly with the Branch Manager to set the tone to provide an exceptional customer experience.
-Uncovered customer’s needs while assisting them with products that Chase offers and referring them to the appropriate team members when needed.
Education
High School Diploma - General Studies
Lincoln High School
Cambridge City, IN05.1994
Skills
-Cash Management
-Attention to Detail
-Customer Service
Timeline
Associate Banker
Chase Bank
12.2019 - Current
Lead Associate Operations
Chase Bank
06.2017 - 12.2019
High School Diploma - General Studies
Lincoln High School