Jennifer Wesley
Hemet,CA
Summary
Dynamic Assistant Store Manager with a proven track record in enhancing customer loyalty and driving sales growth through personalized service and strategic inventory management.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
27
27
years of professional experience
Work History
Assistant Store Manager
Just Tires
Perris, CA
02.2017 - Current
- Supervised daily store operations, ensuring compliance with company policies and procedures.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Implemented inventory management processes, improving stock accuracy and reducing discrepancies.
- Developed sales strategies to optimize product placement and increase overall revenue.
Sales Associate
Menikee
Hemet, CA
01.2016 - 08.2016
- Delivered exceptional customer service, enhancing client satisfaction and loyalty.
- Resolved customer inquiries and complaints efficiently, maintaining positive relationships.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Sales Associate
Jiffy Lube
Lake Elsinore, CA
02.2009 - 03.2015
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Courtesy Clerk
Vons
Temecula, CA
05.1999 - 03.2004
- Assisted customers with inquiries and product selections to enhance shopping experience.
- Maintained clean and organized store environment, ensuring compliance with safety standards.
- Stocked shelves and ensured products were properly displayed to optimize sales opportunities.
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Helped customers take merchandise out of store and loaded items into vehicles.
Education
High School Diploma -
Hemet Adult School
Hemet, CASkills
- Customer service
- Time management
- Team building and leadership
- Store opening and closing
- Store operations
- POS systems
- Employee scheduling
- Hiring and training
- Staff management
- Customer experience
- Customer service and engagement
Timeline
Assistant Store Manager
Just Tires
02.2017 - Current
Sales Associate
Menikee
01.2016 - 08.2016
Sales Associate
Jiffy Lube
02.2009 - 03.2015
Courtesy Clerk
Vons
05.1999 - 03.2004
High School Diploma -
Hemet Adult School